They corresponded and kept me up to date with progress of my vehicle. I appreciated the representatives
4/23/2018
Dedra Leann. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was very professional. The moment I arrived I was met by the GM who let me know the procedure and showed me where I needed to go. I then met with the Enterprise rep who helped me with the rental car. Lastly I met with the service person Rick and we went over the damage on the car. When I returned to pick up my car I met with Rick and he informed me about the work that was done, about not taking the car to the car wash and not waxing the car. All in all my experience with Service King was excellent.
4/23/2018
Emilio S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
None. Worked great.
4/23/2018
Fang J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast delivery.
4/23/2018
Sherry W. VERIFIED CUSTOMER
Vehicle Make : Volvo
I love the service I receive at Service King Excellent customer service. They Explain everything to me kept me posted on updates of my car I will referred for friends and family to service king.
4/23/2018
Teresa B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I liked getting text updates on work being done. Very professional! Thanks!
4/23/2018
Nancy W. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service, the staff keptt me totally informed as to the progress of my repair. Service manager John was extremely considerate and professional. The lady at the front desk was competent and coordinated well with my USAA Insurance payment. Really appreciated the car wash and interior cleaning! That was a fabulous bonus to the experience.
4/23/2018
Jeremy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Although my car was an insurance job, Sergio treated me like a regular walk-in customer. The service at this oocation is great. The process from the beginning to the end was seamless. They kept me informed of the status of my vehicle via text. When I was picking up my car, Sergio remembered from our initial conversation that I was going to give my car to a family member! Thanks for the awesome service!
4/23/2018
Alicia P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service from beginning to end! Everyone was professional!
4/23/2018
Phillip W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Nick Carter was excellent! I still can’t believe how smoothly everything went, and Nick was great about communicating with me and keeping me up to date throughout the whole thing!
4/23/2018
Israel O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The gentleman I spoke with Nathanial was very nice and provided a lot of insight into the process of the repair. Unfortunately Im very disappointed in the general quality of the work. In addition to the two negligible pits I found on the fender I found one large paint blemish on the driver door right in the middle aswell as damage to the driver door panel in the form of a small cut in the leatherette that seems to have been made removing the trim. The inside trim on the B Pillar was also not clipped in. There were also for hinges and miscellaneous bits left inside the cup holder/console area. In short I thought the customer service was wonderful but from what I see after the fact makes me feel like this was an extremely rushed job and I feel like my vehicle was not treated with the least bit of respect.
4/23/2018
Ladawn A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The only thing that I did not get was the quote I was told would be e-mailed to me. Other than that the customer service was excellent.
4/23/2018
Edgar O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Delighted with the Service. The customer service was amazing
4/23/2018
Alonso V. VERIFIED CUSTOMER
Vehicle Make : Ford
We had great satisfaction in the work done on our frt bumper. Thank you Service King for your repair workers good job. And for the extra wash on our trick. Thank you again.
4/23/2018
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service.
4/22/2018
Kari P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Clayton repaired my Jeep super well but he also had great customer service skills and was very helpful in explaining the process. He was great!
4/21/2018
Helen R. VERIFIED CUSTOMER
Vehicle Make : Dodge
My automatic start does not work and my backdoor will not unlock and my phone will not sink up with my car