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Real Reviews from VERIFIED CUSTOMERS
Virginia M. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly, courteous, and excellent service.
4/5/2018
Kevin D. VERIFIED CUSTOMER
Vehicle Make : Dodge
When I first made appointment call center said Oak Forest shop was booked solid for a few weeks, so I scheduled for Tinley Park shop on March 26th. My estimate was done at Oak Forest and assumed it would be in a centralized information system, but when I arrived at TP shop, the gentleman working had no knowledge or record of my appointment. He said I could schedule the work but parts would have to be ordered. I told him that was unacceptable and how disappointed I was with the issue. He apologized numerous times. I left and went directly to OF shop, where I was able to schedule an appointment for the following week. Not sure where the communication breakdowns are, but it’s bothersome that Service King is not on one centralized system. I’ve had work done in the past by SK with no problems. Quality of work is top notch. But if I schedule a repair, and on my vacation no less, I do not expect this type of mistake to happen.
4/5/2018
Shawn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The communication with calls and texts was great. There were multiple delays which isn't ideal but understandable. The communication made up for it. My car was in much better shape than before the wreck!
4/5/2018
Craig W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Keep us informed daily of progress. Very professional, kind. Acommadating. Understanding. Informative. Excellent service and quality repairs. Extremely happy. Used before and will use again if circumstance arise. Hoping they don’t but know where to go if they do. Thank you for making this a painless event.
4/5/2018
Teresa V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Friendly atmosphere right when you walk in. Amy was awesome and made the experience the best possible. Daily updates were very much appreciated. I would definitely use Service King again.
4/5/2018
Dilruba B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very happy with the service. It was done with in the expected time. My service advisor Gerardo Barrientos is very professional and knowledgeable. I got text from him with everyday updates that was very helpful.
4/5/2018
Laura K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent communication and the team was very friendly. I would absolutely recommend.
4/5/2018
Richard P. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I had the best experience with the team at my local Service King on La Salle Ave in Waco tx. Everyone there was super helpful and kept my informed at every step. They made the entire process easy and pain free. My car came out looking amazing and I will totally recommend them to everyone I know. If I ever have an issue I will definitely be back!!
4/5/2018
Charles H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the texts of how the repairs were and an idea of when my car would be reasy.
4/5/2018
Jovanni M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you John Salas for your help and always keeping me updated with the repairs. I would use and recommmed Service King. Thank you! JM
4/5/2018
Edith D. VERIFIED CUSTOMER
Vehicle Make : Ford
Fernando was superb at assuring I was informed every step of the way, and satisfied with the work being done. And I appreciate Service King's help in arranging rental car pickup and drop-off. Great work!
4/5/2018
Maria G. VERIFIED CUSTOMER
Vehicle Make : Mazda
My car looks as good as new. Thank you very much.
4/5/2018
Casey F. VERIFIED CUSTOMER
Vehicle Make : Ford
Good cycle time. Thanks
4/5/2018
Joseph F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff polite & informative.my car Was finished early.I'am satisfied with the work.
4/5/2018
Ethan W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Michael was great. Fast service. Well done. Good communication. Thank you.
4/5/2018
Kindra C. VERIFIED CUSTOMER
Vehicle Make : Kia
Very helpful and friendly
4/5/2018
Miekka T. VERIFIED CUSTOMER
Vehicle Make : Mazda
I appreciated the professionalism and friendliness of the employees as well as the regular updates via text.
4/5/2018
Barbara D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Professional done and I would use Service King again. Look like brand new inside out. I recommend Service King.
4/5/2018
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Vehicle was completed ahead of schedule was kept up to date with progress service advisor was excellent and friendly always smiling knows her job....Great job
4/5/2018
Tenice T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Joe was very informative and helpful. He kept me updated throughout the entire service.
4/5/2018