My advisor Alex Cessna was helpful from beginning to end. Kept me informed
4/19/2015
Linda W. VERIFIED CUSTOMER
Vehicle Make : Honda
I want to express how impressed I am with the excellent customer service I received. Robert Workman was my service representative and he was wonderful! He made my customer experience stress free. He took care of my needs and provided me with daily updates. I also want to add that I am impressed with the set up you have there with Geico and Enterprise. Dealing with accidents stressful, but ensuring that everything is right there for the customer is awesome. Thank you for the excellent customer experience I received.
4/19/2015
Elaine B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The people were wonderful in the facility and the work was done very well. The only thing that we felt was wrong was the length of time it took to finish the job considering the size of the repair to be done.
4/19/2015
Michael G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The Julian/Franz show is quite efficient and perform great quality work. There was a **** day delay in completion of my repairs (outside of their control) and the delay was well communicated and did not inconvenience me. My car somehow looks better now than it did before my accident. I'm comforted knowing they take care of their customers this well and will return to their location should I need auto repairs in the future.
4/19/2015
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were helpful & willing to help. They even cleaned my car before I picked it up!
4/19/2015
James C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Dropped my car off on Monday, was done by Friday. That was great.
4/19/2015
Paul S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication and service. Fast and professional from start to finish. I highly recommend
4/19/2015
Jared G. VERIFIED CUSTOMER
Vehicle Make : Nissan
There were only a few things I would complain about. ****. Forgot to put windshield wiper fluid back in the tank. 2. A few small parts were left in my car. 3. My dealership floormat was not put back in my car.
4/19/2015
Debby K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jim was an excellent representative of your company. He kept me informed the whole time he had my jeep for service. I am most appreciative of the work that you all did and thank you very much
4/19/2015
Amy . VERIFIED CUSTOMER
Vehicle Make : Toyota
Kelly and Dawn were great!
4/19/2015
Enterprise Holdings. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Best customer service from any company I have ever dealt with from start to finish. Thank you Service King! Car(s) look great.
4/19/2015
Juliet P. VERIFIED CUSTOMER
Vehicle Make : Toyota
At first was a little scared never done business with SK. My relationship with MARCOS had been over a decade. The process with SK was smooth and appreciated the consistent updates on the progress of the repairs. At the end the vehicle was finished and delivered before set delivery date..The workmanship and dedication to the vehicle PERFECTION!!!! Jeff excellent job!!!! Thank you very much!!!!..
4/19/2015
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great professional and speedy work!
4/19/2015
Gina B. VERIFIED CUSTOMER
Vehicle Make : Ford
The bumper was changed but the bed was not realigned, the tail light was not replaced, there is a problem with the transmission in overdrive that was not there before the accident and the gas gauge is not working. I am very disappointed and wil send the same report to the insurance company.
4/19/2015
George M. VERIFIED CUSTOMER
Vehicle Make : Ford
The absolute worst service. Not only was my repair delayed a week, but when I came to pick up my car it was completely filthy. I hade to wait almost 40 minutes for it to be cleaned. I will never take a car there again. And will tell everyone I know about my experience!
4/19/2015
Kim C. VERIFIED CUSTOMER
Vehicle Make : Honda
Blake and Steve are awesome
4/19/2015
Nick M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks
4/19/2015
Justin L. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Overall, great experience!
4/19/2015
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the quick repair and friendly service!