Communication on car status throughout the repair process was excellent.
4/20/2015
Gianfranco M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly service from Gretchen! Thank you!
4/20/2015
Genine K. VERIFIED CUSTOMER
Vehicle Make : Honda
Though the job took longer than expected, Jerry kept me posted throughout the experience, both through texts and personal phone calls. There was a small scratch on the part that they painted when I picked up the car, but they fixed it without drama, which I totally appreciate.
4/20/2015
Leroy J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very good job
4/20/2015
Carolyn B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was do with the utmost care. The staff was most kind and made sure I was completely satisfied. I would use Service King if the need comes up.
4/20/2015
Jordan J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
very good service and the work was also to perfection
4/20/2015
Shauna J. VERIFIED CUSTOMER
Vehicle Make : Honda
Efrain was very helpful and delivered my car 2 weeks earlier than expected. The receptionist was very friendly and helpful as well.
4/20/2015
Steve L. VERIFIED CUSTOMER
Vehicle Make : Honda
I felt the overall process was simple, as it should be, but isn't always. It was great working with Jordan Payne. He was very helpful with any questions I had and I would highly recommend Mr. Payne and this particular Service King to anyone. Great service that was done in a very short time!
4/20/2015
Helen M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciated the text messages keeping me updated on the repair. Everyone seemed knowledgeable, efficient and helpful.
4/20/2015
David T. VERIFIED CUSTOMER
Vehicle Make : Acura
Omar Diaz was very helpful and was able to answer all my questions and took care of my concerns. Alan Lu was extremely honest with what the repairs entailed. They promised when I would get my car back, and they kept their promise!!! The workmanship and the quality of work that was performed on my car were immaculate-- can't tell I was even in an accident! Alan is awesome to work with-- he truly cares for his customers, their cars, and ensures that his clients are completely satisfied with the service that they get. Thanks Alan!
4/20/2015
Marcelo M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Nice job , and comunicacin With the custumer. Thank you
4/20/2015
Gary B. VERIFIED CUSTOMER
Vehicle Make : Saturn
The work you did was perfect and it was done in a surprisingly short time. All Service King associates who interacted with me were very cordial. I am very pleased with every aspect of this repair.
4/20/2015
Christopher A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was my second WORST experience with Service King. I DO NOT want to be contacted and I will NEVER do business with this company again. I will be discussing my issues with USAA Insurance...Thank you.
4/19/2015
Devin S. VERIFIED CUSTOMER
Vehicle Make : Kia
Nothing at this time but you need to hire more people like Lance good dude
4/19/2015
Keandra S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Ms. Joyce mr. larry and the other guy were very helpful and nice , thank you all
4/19/2015
Paul V. VERIFIED CUSTOMER
Vehicle Make : Honda
The text message I received gave an estimated completion date of the 27th. It was done on the 17th I was a little surprised.
4/19/2015
Dennis B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Alex went above and beyond to ensure our satisfaction. You would be well advised to do what is necessary to keep him on your team. People with his level of professionalism are beoming hard to find in today's workforce.
4/19/2015
Frank M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The undercarriage was not fixed and the car still pulls hard to the left. Please call me at ****-****-xxxx