I was not satisfied with the repair. The total fixing clst was over 2.5 K but the quality was not good enough. There was space between the bumper, where it got fixed. Overall, I am not happy and have talked to one of the technicians about it. Please inform me what the next step is.
Looking forward to get in touch with you soon,
Thanks
Kim T
4/5/2015
Robert J. VERIFIED CUSTOMER
Vehicle Make : Mercury
Every thing was done well, from the time I brought the car in until I picked it up, thanks
4/5/2015
Queena Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
John Chiang did keep me adequately informed during the repair process.I really appreciate his help. Good job!
4/5/2015
Devin H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service, received car back ahead of schedule!
4/5/2015
Adrian T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome service and great people will be doing business with again !
4/5/2015
Leonardo G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Our experience with service king was great! The staff were very friendly and explained all the work done. There customer service was perfect.
4/5/2015
Ronald G. VERIFIED CUSTOMER
Vehicle Make : Ford
Service was quick and Brent keep me up to date at all times. Great job.
4/5/2015
Christine M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service! Will always come here for repairs!!
Very thorough analysis of the damage and quick turn-around time on completion of service.
4/5/2015
Patricia A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was very disappointed with your service and how they handled the fixing of my automobile. I would not recommend your Service to anyone!
4/5/2015
Sibyl M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Glen kept me well informed. Repair was excellent. Car was cleaned up for me.
4/5/2015
Denise C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Na
4/5/2015
Herman P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and very nice experience
4/5/2015
Robert D. VERIFIED CUSTOMER
Vehicle Make : Honda
They did good work on the body, but I was told they cleaned the inside of the car. They did not clean the inside of my car, it is always that clean except for the coffee that had spilled in the cup holder.
They should have never told me they cleaned the interior to complement the cleaning of the outside.
4/5/2015
Frankie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We have always had good results with Service King
4/5/2015
Larissa G. VERIFIED CUSTOMER
Vehicle Make : Honda
A job well done !! Everything went well, and the car was ready faster than expected ! Thanks !!!!!
4/5/2015
Miguel P. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job
4/5/2015
Raneerica C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Once I was finally given a valid appointment everything was perfect until the end. I first attempted to get an appointment by driving to your office to make the appointment in person to be told she was unable to make the appointment in store due to her system giving her problems. She gave me the call center number to make an appointment, as well as an email address to send my estimate from USAA. I call the number only to have them tell me that I had to call the office in order to get an appointment. I call to make an appointment over the phone, only to show up and have them tell me I don't have an appointment. I called again, this time once again through your call center. This time it went through. I bring my car in and get a rental only to find out that they have not ordered any parts yet. My insurance is not going to approve any days of my rental car in which the parts weren't ready. Other than and not being told to bring the check my insurance cut when I picked up my car, it was a very good experience. I was kept apprised of the progress, and worked with in picking up my car.
4/5/2015
Gwendolyn G. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was repaired in a timely manner. It was perfectly painted. Clean inside and out when I picked it up.