Lisa French was an outstanding person to work with. I am very happy with my entire experience with Service King-great repair work in a faster-than-projected amount of time
3/31/2015
Casandra E. VERIFIED CUSTOMER
Vehicle Make : Dodge
The team was friendly and amazing. They consistly kept me inform about my car repair process.
3/31/2015
William E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Superb service, professional staff...
3/30/2015
Charlene Y. VERIFIED CUSTOMER
Vehicle Make : Audi
fantastic, friendly people!
3/30/2015
Josh G. VERIFIED CUSTOMER
Vehicle Make : Jeep
The team provided excellent service. Thank you for such a prompt, courteous, and professional experience.
3/30/2015
Kriss G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great Service Rep and overall service experience was excellent
3/30/2015
Bryan R. VERIFIED CUSTOMER
Vehicle Make : GMC
Dropped off my car running. When it was time to pick my 2004 Envoy up. It wouldn't run. It was not able to be driven. Thank you service king on covington pike for ruining my vehicle! I will not be coming back or referring anyone!
3/30/2015
Kevin D. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for the speedy service. Everyone was very nice and professional.
3/30/2015
Gary E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was very pleased with the experience. I'd recommend them.
3/30/2015
Stanely F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Alex communicated with me during the repair process. But I had to leave the car on Saturday as the repairs were not completed. You were paid to repair The decklid with full refinish. This included r/I of the taillamps, and replacement of the v6 emblem. Instead, to partial refinish the Decklid and taped off the bottom and did not r/I anything not replace the emblem. That is not acceptable and is unethical. I left my car with Ted. He said he would take care of it. Do what you were paid to do, that is fair, and all anyone can ask.
3/29/2015
Marioapril R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have found some problems with the repair that I need to address ASAP.
3/29/2015
Lauren B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very appreciative of all the updates along the way. I was made aware of the status of my vehicle several times, and that was very nice. Alex was very friendly and helpful, and he answered all my questions.
3/29/2015
Kyle H. VERIFIED CUSTOMER
Vehicle Make : Kia
I really appreciate how friendly the staff members were, and that they continuously kept me updated about my cars repairs.
3/29/2015
Helen K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Too much to list! Very displeased and don't plan to use your services again.
Helen K
3/29/2015
Paul G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was so pleased with my recent visit to Precision Collision. My repair was processed efficiently, expertly, and quickly. I was kept up to date on each step of the repair process. My vehicle was ready to pick up before the estimated time. What was even more remarkable was the fact that my vehicle looked better than it did when I first bought it. It was clean, shiny, and ready for me to drive it home. The entire team, from the customer relations group to the mechanical engineers are all so talented and great at what they do. KEEP UP THE GREAT WORK!!!
3/29/2015
Beau Robert. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repair job was done ok, but the paint job is completely sub-par. Service King should have never said my vehicle was ready, especially how it looks, not completely finished. There are MANY blemishes in the clear coat, debris under the clear coat, ans air bubbles in the clear coat/ paint. It seems as though a rookie that has no idea how to paint and clear coat worked on my vehicle.
3/29/2015
David B. VERIFIED CUSTOMER
Vehicle Make : BMW
job well done.. but once again...the little extras promised weren't delivered.
but overall the car looks great
3/29/2015
John P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had to connect the electrical connection on my foglights on my truck due to the fact that the tech failed to reconnect the electrical connections after the bumper was installed. Other than that, the workmanship was impecable.
3/29/2015
Nicholas B. VERIFIED CUSTOMER
Vehicle Make : Ford
Satisfied
3/29/2015
Jill W. VERIFIED CUSTOMER
Vehicle Make : Honda
Lisa was great and kept me updated throughout the process. My car looks like new!