Andrew from Mansfield office was Awsome, the whole experience with Service King was Phenominall from start to finish, I was informed of where my truck was in the repair process at all times. I will always recommend you to my family and friends. Loved it.
Seperate Issue;
Not as happy with the Enterprise vehicle It was obvious someone had smoked in the vehicle when we picked it up, and it was suppose to be equal to my Tundra in size and was not even close.
3/28/2015
Bobbye W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chad was awesome and very kind
3/27/2015
Pauline L. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very impressed with the service and the quickness they completed my car. I will refer Service King to anyone.
3/27/2015
Charlotte K. VERIFIED CUSTOMER
Vehicle Make : Mercury
really pleased with service..Chad was very helpful
3/27/2015
Marcella M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike was great with keeping me updated on the status of my car. I liked the automated text alerts. Except for that it gave me a wrong estimated date. Mike sent me texts alerting me my car was going gettjng buffed and would be washed & ready.
It's my third time my cars get serviced at this Service King and I am satisfued with the service.
3/27/2015
Jodie N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Sean was great. Very professional and kept me informed every step of the way. Exceeded my expectations. Great job!
3/27/2015
Gary S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Updated me and communicated. Appreciated that very much
3/27/2015
Gibson E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service King did a great job on my repair.
3/27/2015
Arlene T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
There was a bit of a wait due to several issues, but when I finally dropped my vehicle off I was prepared to wait the estimated 2 days. That did not happen. I received a call from Fabien in less than 8 hours that my car was ready....WOW!!!! Pure magic. I picked up my vehicle this morning and everything promised was done and perfect. Service King is truly the King of Service.
Arlene T
3/27/2015
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job. These guys are real pros.
3/27/2015
Kody M. VERIFIED CUSTOMER
Vehicle Make : Fiat
Great service and very nice and caring people there
3/27/2015
Martha Y. VERIFIED CUSTOMER
Vehicle Make : Kia
Very helpful and friendly
3/27/2015
Lynne B. VERIFIED CUSTOMER
Vehicle Make : Honda
Well dpne
3/27/2015
John P. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a real pleasure working with Jorge Barrientos, from the initial estimate, all the way through picking up our Honda Fit. He always greeted me with a warm and professional demeanor. From the first meeting, as we walked over to start the initial estimate, he began telling me about Precision Collision's process, what he was seeing, what it meant, and how the repair would be accomplished. Jorge answered every one of my questions clearly, and with confidence. I am a car guy who does most of the work maintaining my cars, and I enjoy getting my hands dirty. Jorge gave me every detail I could ask for. Whenever I called, he knew instantly which car was mine, and what was happening.
The results were great. The craftsmanship and attention to detail by the mechanic was wonderful. I inspected the work and it was flawless. Jorge explained what damages were found beyond the initial estimate (as forewarned), and how the damage was corrected. I failed to ask for the mechanic's name. He did a great job. BIG KUDOS to you. Nice work!
Friday morning, Angel called me with a nice surprise, telling me the car was ready. The car was ready a few days early.
During checkout, there was a small miscommunication with the insurance company, but was quickly remedied.
This was my third experience with the Precision Collision team, and again I am very pleased. Robert Plate has assembled a great team of professionals!
If I ever need auto body repairs, PC is where I will go. (Hopefully not too soon!)
Thank you,
John
3/27/2015
Davina P. VERIFIED CUSTOMER
Vehicle Make : Honda
The team was very nice and helpful! Thanks Fix auto!
3/27/2015
Jan K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, done in a timely manner and I loved the text updates. Will definitely recommend your company!
3/27/2015
Catalina V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Really nice people. Welcoming from the beginning to the end. Great customer service. Thank you!
3/27/2015
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Ford
I thought your receptionist did an excellent job at providing outstanding customer service and, I would definitely recommend True Collision to others.
3/27/2015
Cwo Samuel. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job
3/27/2015
Katherine H. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantastic service and communication.
Scott is a true professional!