Great customer service. pleasurable experience all around.
2/17/2015
Shawn R. VERIFIED CUSTOMER
Vehicle Make : Saturn
Thanks, my car looks great.
2/17/2015
Joan A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Tri Le and staff have excellent customer service demeanor
2/17/2015
Margaret C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mr Chacon was very courteous and kept me updated. My car was repaired and painted beautifully. I am totally satisfied! My repair was done quickly also. Thank you.
2/17/2015
Carrie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They made the whole experience painless. Thank u
2/17/2015
Wendy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jose was a pleasure to work with and provided updates often and excellent customer service. Deirdra in reception was professional and kind. Thank you to the entire staff for taking such great care of my car!
2/17/2015
Richard H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service especially appreciate the spotless condition of car when we picked it up! Only other comment would be to work out kinks in online notifications. We received 2 or 3 messages that the car was finished with pick up times but wasn't done when we arrived. No big deal we had the time to wait for final cleanup! Appreciate great service!
2/17/2015
Kayla M. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was very easy and quick to get my car repaired. Service King also cleaned my car out and cleaned my head lights! Austin was awesome and took care of everything.
2/17/2015
Kimberly S. VERIFIED CUSTOMER
Vehicle Make : Ford
Sorry I don't have any thing to share. As far as I can tell all work was done well.
2/17/2015
Lorraine N. VERIFIED CUSTOMER
Vehicle Make : Kia
service King was very attentive and very thorough in determining the damage
to my car and I was always keep up to date with the status of the repairs. The repairs to my car were completed in half the time of the original estimated time
frame.
Thanks so much for doing a great job!!
Mr and Mrs Navarrette
2/17/2015
Annie/michael L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was extremely friendly and courteous.
2/17/2015
Traci K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service by JV. The daily text updates were really appreciated. I would definitely recommend Service King to my friends and coworkers.
2/17/2015
William B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service, you guys really helped me out with my vehicle before my PCS. Just took a couple of days! Thanks again!
2/17/2015
Courtney D. VERIFIED CUSTOMER
Vehicle Make : Audi
Very disappointed this time around. Went to pick up my car today which has been done for over 3 days and as soon as I started my car my warning light came on that said my rear lights were out. That was the area of the car they were working on. Those lights should have been checked before they even said my car was ready. Plus, how did no one notice the warming lights when they test drove my car, took it for a wash, and pulled it back into heated garage? Them I had to wait there for almost an hour while they tried to figure out what was wrong. The manager should have come to apologize to me and explain what happened but instead he sent the front desk receptionist to tell me that they needed to keep my car another day. Like I said, very disappointed how this entire situation has been handled. I have used Central Collision at least 5 times and never had any problems until today. I hope they compensate me for my inconvience.
2/17/2015
Aida H. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my first car accident experience. I really liked the updating of every phase of the work being done. Lots of good communication. Very smooth transition from the moment I dropped off my car. Thank you.
2/17/2015
Bob W. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service. Couldn't have been simpler for me. Greatly appreciate your professionalism and expediency in delivering such a quality service.
2/17/2015
Carolyn A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer care from Felicia & the team.
2/17/2015
Amy D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jimmy Glass was awesome!
2/17/2015
Cheryl M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everyone was very helpful and treated me with respect and kindness.
2/17/2015
Rene S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service when i dropped the car and while it was being worked on was very helpful. Josh called me everyday to give me updates and answer questions. With this i was able to know that my car was being worked on and had a curre t idea of when it would be finished and could plan pick up. Thank you.