The staff was very polite and curious. I had a great experience and are very pleased.
2/5/2015
James H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Sean was excellent. Real genuine and cared about my needs. From the estimate to pickup everything ran smoothly. For a repair that was estimated at a 5 day repair time Sean was able to have it done within 3 days. I recommend service king to all others now and will be back with all future needs. Thank you.
2/5/2015
Philip G. VERIFIED CUSTOMER
Vehicle Make : Honda
Second time I've had to bring my vehicle in for repairs because others hit my car. Completely satisfied with work performed and overall experience. Plan on bringing my car in for any other issues I may have in the future. Thank you.
2/4/2015
Brad E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Please remember to take out all the unnecessary paper trash you left in my car,and return the chairs back to their original position.THANKS again for the shuttle ride and prompt service.Jeff did a great job!
2/4/2015
William G. VERIFIED CUSTOMER
Vehicle Make : Lexus
The staff was friendly and informative keep me up to date on status of the repairs. I would recommend for good quality service
2/4/2015
Lawrence M. VERIFIED CUSTOMER
Vehicle Make : Acura
The bumper repair looks fine, my problem is the cracked windshield that wasn't cracked when it went in the shop. I called and was informed it would be replaced and the shop would contact me to schedule this repair, that was Tuesday morning, it is now Wednesday afternoon and I still haven't heard from anyone at service king. This lack of customer service is familiar, in the 2 weeks my car was in for repairs, the only call I got was from the shop that was too busy. They called to get my permission to move my car to another shop (he said in Arlington). My car was, instead, moved to oak cliff and the only contact I had with Manny Romo was initiated by me when I was trying to determine the status of my repair. I wasn't even called when my vehicle was ready to be picked up, I got a text saying the repair was complete on Saturday and finally called on Monday to see if it was indeed ready for me to pick up. Absolutely horrendous "customer service", if that's what you call it.
2/4/2015
Nailya F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was good.
2/4/2015
Noah D. VERIFIED CUSTOMER
Vehicle Make : Jeep
It was very easy and not complicating in the slightest. They even got my car fixed before the estimated date of completion. Great service, kind smiles, and Employees with good attitude.
2/4/2015
Russell C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The Service King rep called me on thursday saying my car might be ready on Friday. I called Friday to inquire about the status, my cal was not returned until six hours later saying my car might be ready on Saturday and he would call me. I received no call on Saturday. I called at 0930 Monday morning to again find out the status of my car; this call was returned nine hours later. I use my car for work and being unsure when I could get my car made it difficult for me to schedule jobs appropriately. That being said, I am extremely satisfied with the quality of the repair itself. My car looks just like the day I got it.
2/4/2015
Janos P. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job!
2/4/2015
Charlene S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service!! Will use you again!
2/4/2015
H W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job repairing my vehicle. Your customer service was very good !
2/4/2015
Peter A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fast, polite, and great quality repairs.
2/4/2015
Brian F. VERIFIED CUSTOMER
Vehicle Make : Ford
Erich Guedeney was great to work with. Very professional and knowledgeable. He really made this an excellent experience. The body work was also top notch and done two days faster than expected. I would highly recommend Erich and this location.
2/4/2015
Ophelia P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks brand new.. I love it... Matt was awesome informing me of every step of the process... he is vey nice and sweet.. I will send referrals soon..
2/4/2015
Courtney V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for everything! My car looks as good as new. Jessica is always friendly and a delight to talk to. Alton is very welcoming and so helpful. I love the text message update system, it was convenient and kept me in the loop about my car. I will never take my car anywhere else! Ya'll have an amazing team who works so hard and I greatly appreciate that.
2/4/2015
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for the timely and quality service!
2/4/2015
Shannon J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Easy, seamless, fast...great experience. Shawn was very pleasant and easy to work with. So convenient to have enterprise rental car on site. Would definetly us Service King again. Thanks for everything!
2/4/2015
Cherish O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone is really nice , and very helpful , they fixed my old car and did a great job , and on this cat so far so good , God bless thank you Cherish O