Very fast repair. Car looks like new. Love that they cleaned the inside of my car
1/27/2015
Florence F. VERIFIED CUSTOMER
Vehicle Make : Honda
We were very pleased with Sean. He an open line of communication with us.
1/27/2015
Gardenia H. VERIFIED CUSTOMER
Vehicle Make : Lexus
We like your job done with my car?thank you very much?
1/26/2015
Rogelio G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Repairz were done quick, staff was very polite and friendly. I was getting updates constantly about the status of my car
1/26/2015
Lesly S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I was very impressed with points of service and being informed by text and phone on the status of repair.
1/26/2015
Lisa L. VERIFIED CUSTOMER
Vehicle Make : Kia
Wonderful, professional, great team!
1/26/2015
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job!
1/26/2015
Charles C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent communication start to finish. Car is in better shape now than it was even before the accident. Thanks to Dave and his team.
1/26/2015
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Honda
The position of the rear-mounted spare tire is no different than it was immediately after the collision. The bottom portion of the tire is still smashed against the car door.
1/26/2015
Katherine K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Clint and Misty are awesome!
1/26/2015
Luis T. VERIFIED CUSTOMER
Vehicle Make : Kia
Keep up the good work.
1/26/2015
David F. VERIFIED CUSTOMER
Vehicle Make : Honda
Tina rhonda was an excellent rep.
1/26/2015
Collin B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for a job done well and the short turn around time.
1/26/2015
Marion C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
My experience was nothing but amazing!!! Jimmy was awesome. He sat down with me and explained everything and kept me updated during the process, and on top of everything, he remembered that I did not rent a car and did everything to get my car back to me 5 days ahead of schedule because he didn't want my family to have a hard time getting around. And the car looked amazing!!! I hope that my car is never wrecked again, but if I ever need your service again you guys will be the only place I will trust with my car!!!! Thank you for everything!!!
1/26/2015
Donna B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Here you go:
****. I choose Sterling/this location because of a superb experience in 2014. That experience, from initial contact, through the process and, equally as important, the end game, referrable.
2. The drop off vehicle was fine.
3. Over the 2.5 week (approx) repair process, I received a call a day and/or an email*.
4. On the day I was to pick up my Murano, Friday Jan 23, it was the third (and most torrential) day of heavy rain. It had been raining ALL day. Heavy. I was extremely nervous to get on IH35 but I'd hand-picked this location. I called with my concerns, which also included affects to the paint job, I was merely told the paint would hold up. I wasn't solely concerned w/ the paint but my safety. I finally arrived at Service King shortly after 5:00 (I'd had to call to reassure I was still coming but stuck in traffic).
5. Richie was fine but I could tell he'd been waiting for me and was eager to "get me gone." I assume Service King acquired Sterling b/c of its reputation and profitability. I'd have to say my experience, especially my last encounter, with Service King was mediocre.
*Minor but with a background in consumer e-marketing, might I gently suggest that for the brevity of the emails, combine into every couple of days, add more fodder or reduce the size of the logo to reduce the stark appearance of a one-line message. :)
1/26/2015
Tammy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service and quick with repairs.
1/26/2015
Katherine R. VERIFIED CUSTOMER
Vehicle Make : Subaru
PC staff in the office were all very warm and personable. The gentleman who took care of my car was helpful and knowledgeable.The crtaftsmanship of the repair was wonderful.
1/26/2015
Yeeni B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for having my car ready before the scheduled date. You guys are awesome!
1/26/2015
Kyle J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful job have no problems staff was very nice and knowledgeable time frame was faster then I was told and still a great job was kept posted the whole time miss Kathy was awsome