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Real Reviews from VERIFIED CUSTOMERS
Noel W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job very friendly staff. Thank you for the service you provided me.
1/8/2015
Nina A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you
1/8/2015
Peter R. VERIFIED CUSTOMER
Vehicle Make : GMC
Aside from the accident itself, this repair was a very pleasant experience. I was informed and updated every step of the way. No excuses, just results! My truck came home ahead of schedule, repaired as promised! Thank you!!
1/7/2015
James N. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was very courteous and quickly got me in and out. They also ensured that I understood everything and that I was completely satisfied.
1/7/2015
Jeff H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, repairs were completed on time.
1/7/2015
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Dennis Kuhn did a great job keeping me informed on the progress of the car repair. The car was completed right on time and done well. I only have one complaint and it is not about**** or his shop. USAA insurance had me take the car to the Lewisville location. They were unable to do the work so the sent the car to****'s location, no problem on my part. When the car was do it was returned to the Lewisville location as I had been promised. However, when I got to the Lewisville location to pick up the car I was treated as if I was bothering them here. They brought me my keys and said " there you go". I asked if someone was supposed to go over with me what had been done, as**** told me they would. The representatives, not the receptionist, answer was "I don't know what they did to your car". No offer to help. After raising a stink she finally went over the repairs half ****. When there was a problem with the passenger door she threw up her hands and said they needed to send it back. I said that was ridiculous and insisted we call****. After he spoke with her they completed the repair there in 10 minutes. When the car came back it was filthy where they had done the work. No attempt to even wipe it down. I was very satisfied with**** Kuhn and his shop. I couldn't have been more disappointed by the Lewisville shop. I will be passing the info to USAA insurance recommending they no longer use the Lewisville shop.
1/7/2015
Christopher Y. VERIFIED CUSTOMER
Vehicle Make : BMW
Frankie at service king is very attentive and easy to work with. He is also very courteous and understand the needs of the customer. Other staff members of the team are also very customer friendly and do go above and beyond for the overall repair experience.
1/7/2015
Eliseo S. VERIFIED CUSTOMER
Vehicle Make : Scion
I greatly appreciate the job well done. It's the looks just as great as before maybe even better.
1/7/2015
Elizabeth F. VERIFIED CUSTOMER
Vehicle Make : Ford
My little car looks brand new! Excited to be driving it again!
1/7/2015
Richard V. VERIFIED CUSTOMER
Vehicle Make : Honda
I need to bring my car back. Scratches on my rear bumper.
1/7/2015
Richard D. VERIFIED CUSTOMER
Vehicle Make : Dodge
They go above and beyond our expectations. Thank you!!????
1/7/2015
Garrett A. VERIFIED CUSTOMER
Vehicle Make : Ford
Alex - was very professional and knowledgeable in dealing with my vehicle and the repairs that were to be done. He kept me informed of the repairs and progress. Will take my vehicles in the future of any repairs.
1/7/2015
Michael T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes I was very satisfied with my experience. Sean did a great job in making the process simple and uncomplicated.
1/7/2015
Risa H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks and runs great! Also, great job at communicating.
1/7/2015
**** N. VERIFIED CUSTOMER
Vehicle Make : Ford
Very efficient operation. When dropping off and picking up my vehicle, wait time was minimal. All personnel were very courteous and most helpful. Impressed with the cooperation between your office and the rental car agency (Enterprise). Overall, a very gratifying experience!
1/7/2015
Maxwell M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was taken care of promptly and the text updates were great for keeping me up to date on the progress.
1/6/2015
Kali E. VERIFIED CUSTOMER
Vehicle Make : BMW
Had to adjust the bumper cover correctly myself
1/6/2015
Jay M. VERIFIED CUSTOMER
Vehicle Make : Volvo
My car looks brand new again. Excellent job! Thank you
1/6/2015
John E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Repair was done beautifully, on-time, and at price agreed. Repair was scheduled week prior. On day of repair, VMC representative called to say that repair would be delayed two days. This would have been a big burden for us since we had made arrangements for the original dates. The representative upon hearing this stuck to the original dates which was very important to us. Again, Thank You.
1/6/2015
Heather H. VERIFIED CUSTOMER
Vehicle Make : BMW
The communication and service were excellent. Everything was as communicated and my car looks like brand new. I couldn't be happier!
1/6/2015