We were so impressed by the way our repair job was handled. We couldn't have been treated any nicer. From the moment we waked in and even our phone calls before we got there, we knew your goal was to get us up and running as quickly as possible. You called Enterprise for our rental car and kept us up to date on how repairs were going. We left our car on Tues evening and it was ready Wed evening. Amazing! We hope we don't have any
more accidents, but if we ever need body shop work, we will come to you and we are passing the word to family and friends.
12/20/2013
Romarico E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. I was kept informed from start to finish. Staff are friendly and very professional. If asked, I will recommend them and speak highly of my personal experience of the great service they have.
12/20/2013
Cathy D. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful service and repair job!
12/19/2013
Efren C. VERIFIED CUSTOMER
Vehicle Make : Honda
After the repair was done, as if nothing happened to car . The
Looks completely immaculate. You guys did a very good job. Well done. Thank you!
12/19/2013
Rita T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent customer service!
12/19/2013
Sean C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car looks great, I really appreciate your work. Getting it back before the scheduled date was really nice. Thanks for everything!
12/18/2013
Patricia T. VERIFIED CUSTOMER
Vehicle Make : Kia
Marcos collision center treated me like a queen. This was not my first accident so I have gone to several collision centers. I have never been treated so VERY well.
My first visit I expected to spend at least 2-3 hours getting an estimate and getting a rental.
With Marcos it took almost exactly one hour from start to finish. That is truly remarkable.
The car was finished by the end of the next day!! Again that never happens.
Marcos called and told me my car would be ready by 4:00. I asked if I could pick it up the next morning because I was ill and did not want to get out of bed to drive over there.
They said they would deliver my car to me!!! Not only deliver my car but take my rental car back.
This is amazing.
Thank you Marcos for your GREAT service.
12/18/2013
James L. VERIFIED CUSTOMER
Vehicle Make : Subaru
From making the appointment to getting the notification that the job was done to the quality of the workmanship--we were impressed! Bravo!
12/18/2013
David V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful work. Doubt I'll ever go anywhere else for body work as long as I'm in the area.
12/18/2013
Stanley G. VERIFIED CUSTOMER
Vehicle Make : Toyota
All I can say is your group really has their **** together. I have never and I mean never done business with a group so well organized and customer orientated. It was a true pleasure being serviced by you and believe me I will tell many about how good it was.
Sincerely,
Stan Gerson
12/17/2013
John G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Best repair shop I've ever used!
12/17/2013
Marian Gerlich. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Your staff is exceptional. Congratulations on providing some of the most consistent and sincere customer service that I have ever experienced.
12/16/2013
Robin H. VERIFIED CUSTOMER
Vehicle Make : Acura
Appreciate the friendly fast service I received.
12/15/2013
Mark C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
All repairs were completed ahead of schedule and appear to be done correctly, however when I arrived to pick up the car the interior was soaking wet from the interior detailing. Representative did all within his power to make right,but U had just refilled the fuel tank of the rental and had to drive it back home and again to the repair shop causing charges from Hertz rental. This is not enough to make me dissatisfied, but the question was "was I COMPLETELY happy with the service"
12/15/2013
Jim M. VERIFIED CUSTOMER
Vehicle Make : Lexus
terrific- Laurie, you are the best.
12/14/2013
Cathrine M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Above what I expected. Thank you
12/14/2013
Tiffany P. VERIFIED CUSTOMER
Vehicle Make : Nissan
We will see, last three repairs have not left us happy, please make sure everything works before handing over the keys.
12/14/2013
Timothy W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I want to say that CarWest was great in my experience. My vehicle came back to me better than when it was involved in an accident. If I am ever involved in an accident, I will bring my vehicle to CarWest. I even told the rental car company that it was very easy to deal with car west and enterprise. Thanks Car West. You will have my future business (hope I don't need it). Happy Holidays.
12/13/2013
Franco C. VERIFIED CUSTOMER
Vehicle Make : Kia
I was very happy with every step of the process In getting my car fixed! Your staff was amazing, and the updates on the statice of the work were very much appreciated! I would come back with all of my auto body needs!! Thank you