Great job!!! Thanks to Shanay for her help and keeping me informed of the progress. Thanks to all at Chaffee for a job well done.
11/1/2012
Janis W. VERIFIED CUSTOMER
Vehicle Make : BMW
Staff is always friendly and professional! Excellent marks all the way around.
11/1/2012
Michele J. VERIFIED CUSTOMER
Vehicle Make : Ford
Definitely one of my best car repair experiences. Thank you so much. Will be recommending you to friends
10/31/2012
Janine K. VERIFIED CUSTOMER
Vehicle Make : BMW
I received text messages that were false. On Friday morning I received a text stating that my car was nearly complete and on target to be ready for pickup by 5pm unless somebody called me. Nobody called so I went to check on my car around 3pm and they said the car would probably not be done. Then Sheneh called me am jour later and told me that it may be done late on Monday. When I called in Monday to confirm she did not return my call and neither did anybody else until I talked to the manager. I think she did not call back on purpose because we had an argument on the previous Friday about the false text message. She may not like me but she still has to inform me when I can pick up my car.
Also If you send text messages then they should be correct.
The car looks great and you are very good in fixing everything. I also appreciate that you detailed my car. But I don't know whether I will come back because she may hold my car back just because she can. That may or may not be the case but that is my impression. I wonder if the car would have been done earlier and was put on the back burner after our argument on Friday.
10/31/2012
Veronica T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was so happy
10/30/2012
Meroojohn O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great customer service
10/30/2012
James C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you all my Marco's friends, you
have done a beautiful job on my car.
My wife and my daughter as well as
myself are completely satisfied.
Good job. Best regards.
James
10/28/2012
Donald S. VERIFIED CUSTOMER
Vehicle Make : Honda
Every thing was done on time,stayed within budget. Job well done!!Don Storm
10/27/2012
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Scion
So far so good! Good customer service as well.
10/26/2012
Phillip L. VERIFIED CUSTOMER
Vehicle Make : Dodge
phenomenal job on my 2010 dodge challenger that was rear ended very please love the suppourtive staff
10/25/2012
Dori F. VERIFIED CUSTOMER
Vehicle Make : Isuzu
The staff was so nice and friendly and thank you Sue for your fantastic representation of Chaffey Auto Body!
10/25/2012
Victor H. VERIFIED CUSTOMER
Vehicle Make : Lexus
As you now this is not my first time to Marcos. This is probably my 3rd time here. My wife has also been here twice. We also get excellent service and your guarantee of your work is true. If we have a problem with the repairs, you fix it. Thank the team again in giving us great service.
10/25/2012
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repairs were not done on time and I had to call to find out status of my truck instead of being called when there was a delay. Repairs seem to be done well so far.
10/24/2012
Kathleen V. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Excellent service and work as always
10/23/2012
Maung Maung. VERIFIED CUSTOMER
Vehicle Make : BMW
All staffs are competent, professional and friendly. Especially, Mr. Carlos is great.
The job was done earlier than estimated and I'm very happy with the service. I'll definitely recommend my friends.
10/22/2012
Arezou A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm happy that my beloved car was on the good hands. Well done job! Thank you very much!
10/21/2012
Linda N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Daniel Holguin was very helpful and kept me frequently updated. He is very attentive and his explainations are very through. He has great customer skills and is very cooperative. I was recommended to Daniel from a friend, and I would surely recommend Daniel to everyone else I know that ever needs repairs. It was great having Daniel help me with this repair.
10/20/2012
Jackie C. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys were seriously awesome. You made what could have been a super annoying problem for me a painless and quick process. Everyone was so friendly and helpful and I will definitely go back to you guys if I ever need to - I just hope I don't have to! Haha but seriously best service I've had in LA in a long time. Thanks!!!
10/19/2012
Jason S. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys were awesome!
10/19/2012
Ann P. VERIFIED CUSTOMER
Vehicle Make : Honda
Everybody was great and the service was great! Nothing more to really state.