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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 120 reviews 81%
4 star 20 reviews 13%
3 star 4 reviews 3%
2 star 2 reviews 1%
1 star 3 reviews 2%
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(All Vehicle Makes)
**** C.
Vehicle Make : Chevrolet
5 out of 5
3/3/2016
Your repair team did a great job and kept me well informed.
Jannie F.
Vehicle Make : GMC
4 out of 5
2/29/2016
Yes. I was very satisfied. I hit the wrong button on the previous survey. I Did Not have to take my car back to Reliable after it was finish with repairs. I hit submit too quick. The service was Awesome. I will refer friends and family. Jennie Frazier
Connie S.
Vehicle Make : Chevrolet
5 out of 5
2/20/2016
Very efficient staff. On time and very good about status of repairs on my 2013 Impala.
Alexandria M.
Vehicle Make : Chevrolet
5 out of 5
2/18/2016
I am so lucky to have had Austin as my Collision Estimator. He has the best customer service I have ever experienced.I wrote a letter of commendation for him and gave to the manager Derek Hooser. I would hope that corporate recognizes his effort in providing excellent customer service and his efforts are made an example within the Reliable Chevrolet location.
Sergio R.
Vehicle Make : Chevrolet
2 out of 5
2/13/2016
They take too long to do a small job. it is not like before when service was faster.
Walden D.
Vehicle Make : Chevrolet
5 out of 5
2/6/2016
Handled very professionally and quickly.
Jackson S.
Vehicle Make : Chevrolet
5 out of 5
1/28/2016
Good overall
Reinhart W.
Vehicle Make : Chevrolet
4 out of 5
1/27/2016
I really liked that they ordered the bumper a nd painted before I had to bring in my vehicle. Looked great also!
Thanh P.
Vehicle Make : Chevrolet
5 out of 5
1/22/2016
Every one was nice and very helpful. The repair was completed a week early.
Jesus G.
Vehicle Make : Chevrolet
5 out of 5
1/15/2016
I appreciate being treated as priority, always kept informed about my truck.
Kasi B.
Vehicle Make : Chevrolet
5 out of 5
1/15/2016
Drew was incredibly helpful. Excellent customer service and my car was finished early!!! Great job!
Kirby A.
Vehicle Make : Chevrolet
5 out of 5
1/12/2016
Your rep, Drew Power was excellent. He was helpful in all areas, kept me updated, addressed my concerns, reassured me all would be ok. He is a great asset to your organisation .
Linda A.
Vehicle Make : Suzuki
5 out of 5
12/30/2015
Excellent communication on updates and work completed; excellent managers that called and spoke to me personally; personal contact about an ill member of my family : OVER AND ABOVE AMAZING!
State Farm.
Vehicle Make : Toyota
5 out of 5
12/23/2015
Repairs look good
Donnell B.
Vehicle Make : Chevrolet
5 out of 5
12/9/2015
Austin and Drew in the collision center were awesome, very friendly and had my car in and out quickly. Thanks guys!!!
Drea O.
Vehicle Make : Chevrolet
5 out of 5
12/6/2015
I originally bought my car at Reliable and came back for the repairs because I've received nothing but great service so far. No surprise that the collision center was just as wonderful to work with. The representatives were extremely kind, explained the process to my understanding, kept me WELL updated (I didn't have to call and inquire myself), and had it back before the promised date. All in all that's a Win. Also, I appreciate the fact that my rental was called as I got there. So efficient for my wait time.
Charlie P.
Vehicle Make : Chevrolet
5 out of 5
12/6/2015
Mark, in collision, did a fantastic job of under promising and over delivering. His and Lisa's customer service was exemplary.
Latasha B.
Vehicle Make : Kia
5 out of 5
11/19/2015
The collision team kept me well informed and we helpful each time i called. Everyone was friendly and professional. And the work they did on my car is impeccable. I cant tell it was ever involved in an accident. Thank you Friendly Chevrolet
Marcus G.
Vehicle Make : Lexus
5 out of 5
11/15/2015
Reliable did a wonderful job repairing my car. They kept me updated the entire time and their staff were fantastic. I am very pleased.
Jeremy H.
Vehicle Make : Chevrolet
5 out of 5
11/13/2015
Best experience ever! Friendly, attentive and thorough staff.

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