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Body Shop Review Summary

5 star 20 reviews 57%
4 star 6 reviews 17%
3 star 1 reviews 3%
2 star 4 reviews 11%
1 star 4 reviews 11%
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(All Vehicle Makes)
James P.
Vehicle Make : Nissan
2 out of 5
11/18/2015
Didn't get my car back untill 9 days after originally promised. If you can't get the work done because you're too busy you shouldn't take other peoples cars untill you can perform the work in a timely manner.
Eloy B.
Vehicle Make : Jeep
5 out of 5
8/8/2015
I was very happy with the quality job that was performed on my vehicle. I also wanted to thank the front office staff for the great professional service.
Mark D.
Vehicle Make : Jeep
2 out of 5
2/28/2015
There was a problem with communication. It has been handled by the manager, Tony, so I am satisfied.
Vicki G.
Vehicle Make : Toyota
5 out of 5
12/28/2014
Yes..I was very happy with the wk that was done on my veh!! The day I picked up the car it looked brand new,,,I loved the way..it had been washed and cleaned up so pretty!!,,,Thank u..for all the special attention that was given!! If ever I need repair wk again
Leonard J.
Vehicle Make : Buick
1 out of 5
11/30/2014
Body lines r off should have replaced bumper it would have saved us all a headache
Katharine J.
Vehicle Make : Chevrolet
5 out of 5
10/23/2014
Everyone especially Gail was kind, concerned, helpful and funny. I loved the e-mail updates. My car was well taken care of. She drives and looks like brand new.
Frank M.
Vehicle Make : Scion
3 out of 5
10/12/2014
The repair was done beautifully. The biggest problem was in communication. With all the modes of communication available they were rarely accurate or up to date. Also, the repair completion was delayed twice which I understand (things come up), but communication of the delay would be appreciated. It takes a lot of coordination to exchange vehicles, get rides, etc. to pick up a vehicle. Judging by the other people in the same situation when I picked up my car this seems to be a common issue with your shop. Otherwise, very happy with the final condition of the vehicle.
Jose G.
Vehicle Make : Ford
4 out of 5
9/13/2014
Staff wen over and above the expectations of just a normal repair.
Deana F.
Vehicle Make : Hyundai
5 out of 5
9/8/2014
Excellent communication during the whole process is much appreciated.
Venancio S.
Vehicle Make : GMC
5 out of 5
8/8/2014
You are really reliable and did the repair on time
Wayne C.
Vehicle Make : Dodge
5 out of 5
8/8/2014
Very impressed with the email updates and was surprised that the work was completed ahead of the timeframe anticipated.
Matt M.
Vehicle Make : GMC
1 out of 5
8/3/2014
No updates. When I picked up my vehicle, there was a new big scratch. Reliable fixed it, but gave me a loner truck that wasn't big enough for my family. Picked up vehicle for second time and more scratches on my car. Reliable denied it and won't fix the new scratches.
Daniel A.
Vehicle Make : Mazda
5 out of 5
7/21/2014
Kept me informed. Good job.
Teresa G.
Vehicle Make : Infiniti
1 out of 5
6/26/2014
Drivers side window is not working properly
Andria R.
Vehicle Make : Nissan
5 out of 5
6/11/2014
Very very happy

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