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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 510 reviews 78%
4 star 101 reviews 15%
3 star 12 reviews 2%
2 star 12 reviews 2%
1 star 21 reviews 3%
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(All Vehicle Makes)
Mindy A.
Vehicle Make : Toyota
5 out of 5
8/7/2016
Larry **** did an amazing job of keeping me informed on my car's progress. Additionally, he was aware of the constraints of my rental car terms and was able to have my job finished prior to turning my rental car in. Overall, a fantastic job!
Patricia C.
Vehicle Make : Toyota
5 out of 5
7/30/2016
My experience with Crest Collision more than exceeded my expectations. From the start, everyone was very friendly and helpful, and I felt confident that I had made the right choice for repairs. Throughout the repair experience, this feeling of satisfaction never wavered, as I was kept up-to-date on the status of my vehicle through constant communication. If I am ever asked to recommend a place for repairs in the future, I now know the place I will recommend. Thank you for your quality work and dedication to customer service.
Laurie C.
Vehicle Make : Infiniti
5 out of 5
7/29/2016
Thanks Trent and team!
Issam M.
Vehicle Make : Nissan
1 out of 5
7/26/2016
The tail light and the brake light are not working on left side where the repair of the hit.
Linda C.
Vehicle Make : Infiniti
5 out of 5
7/25/2016
The staff were polite and courteous. Trent listened to my needs and got my car repaired within the time frame that I needed it done.
Chiy L.
Vehicle Make : Infiniti
5 out of 5
7/23/2016
Larry was great and consistently kept me updated on the status of my car. I received my car back in perfect condition!! I am extremely satisfied with the service.
Patricia K.
Vehicle Make : Nissan
5 out of 5
7/22/2016
Everyone has been very friendly. Larry was very easy to work with on my car issues. I was very happy that my car ewas finished before my rental car was due back. Thank you
Marilyn B.
Vehicle Make : Infiniti
5 out of 5
7/22/2016
Larry was attentive supportive and maintained communication through email and in person. He called the car rental company to pick up the car . My car was repaired satisfactorily and car was immaculately clean.
Sameer A.
Vehicle Make : Infiniti
5 out of 5
7/21/2016
Regular communications on work progress were great
Dennis L.
Vehicle Make : Cadillac
4 out of 5
7/21/2016
The texted updates did not reflect reality.
Glenda L.
Vehicle Make : Infiniti
4 out of 5
7/11/2016
I was very very happy, Larry was simply outstanding, I can not express how unbelievably satisfied I am. I recommend Crest Collison highly!!
James C.
Vehicle Make : Cadillac
5 out of 5
7/8/2016
Totally satisfied. Larry was phenomenal! Very pleased with the service and the condition of my vehicle when I received it back on yesterday.
Karen C.
Vehicle Make : Nissan
5 out of 5
7/7/2016
Car looks great, thank you! Good service too!
Steven S.
Vehicle Make : Dodge
5 out of 5
7/6/2016
Larry **** has been the best to work with. This is the 3rd time he has been able to help me. Each time has been a great experience. The staff at the collision center have been nothing short of greatness. Thanks for everything.
Kathy H.
Vehicle Make : Infiniti
1 out of 5
7/4/2016
I was very disappointed! I had to take my car back in twice for adjustments that should have been corrected in the quality check! Additionally there was a problem that the crest service department fixed because the collision people could not.
Glenda M.
Vehicle Make : Infiniti
5 out of 5
7/3/2016
Service was great!
Heather W.
Vehicle Make : Lexus
5 out of 5
7/2/2016
Larry was awesome and very helpful. I also liked the automated update I received and even better was that they beat the delivery time by multiple days!
Beverly B.
Vehicle Make : Infiniti
5 out of 5
7/2/2016
Larry is super! So nice, friendly and customer oriented. It is always a perfect experience when having my car fixed!
**** M.
Vehicle Make : Cadillac
5 out of 5
7/2/2016
Very professional. I appreciate the responsiveness of my representative Trent. Thank you!
Yizhaq And.
Vehicle Make : Infiniti
5 out of 5
7/1/2016
The crest team did a great job on my car. It looks just like the day I bought it!

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