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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 510 reviews 78%
4 star 101 reviews 15%
3 star 12 reviews 2%
2 star 12 reviews 2%
1 star 21 reviews 3%
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(All Vehicle Makes)
Frances W.
Vehicle Make : Infiniti
5 out of 5
7/29/2015
Thank you for your most courteous service. My car was ready much earlier than expected and is so beautiful again!????????????????????????
Aaron A.
Vehicle Make : Mazda
5 out of 5
7/28/2015
Great service! Thank you!
Donald B.
Vehicle Make : Infiniti
5 out of 5
7/25/2015
They were very professional.
Richard F.
Vehicle Make : Cadillac
5 out of 5
7/25/2015
I received the best service. They are always kind and give service that is professional. I would recommend Crest to everyone.
Sharon B.
Vehicle Make : Cadillac
5 out of 5
7/22/2015
Jay was great! He kept me informed of the status and was a very personable and customer friendly service representative. I will definitely come back to Crest and have already referred a friend to go there.
Theresa L.
Vehicle Make : Toyota
4 out of 5
7/20/2015
Everyone was so friendly. I enjoyed working with Chris and he stayed in contact with me so that I was aware of what was going on when. The only thing that was sort of weird was the texts I was receiving that told me my car would be ready on a different day then it actually was. I understand that the timing is not easy to predict but the problem was that it kept telling me the same day even though I was told by phone that it would be done earlier. Other than that I had a great experience there and will suggest it to others.
James R.
Vehicle Make : Honda
5 out of 5
7/17/2015
Excellent workmanship personable professional staff! I am glad I chose Crest for this repair. I was also very impressed with the thoroughness in every detail on my car. Very nice indeed!
John R.
Vehicle Make : Cadillac
5 out of 5
7/13/2015
Unbelievable! You guys made collision repair a pleasant experience.
Greg N.
Vehicle Make : Nissan
5 out of 5
7/13/2015
I have never been taken care of better. Anywhere. Thank You
Homero N.
Vehicle Make : Cadillac
5 out of 5
7/10/2015
Nice work
Mark O.
Vehicle Make : Cadillac
2 out of 5
7/9/2015
It two weeks to do a 2000 job ! But the work looks good.
Nadia T.
Vehicle Make : Infiniti
4 out of 5
7/8/2015
I appreciated Chris for his personable, timely customer service. I did mot expet snything less from a good company and its great people. Thank you Chris
Stephanie N.
Vehicle Make : Infiniti
5 out of 5
7/8/2015
Thanks for a pleasant experience
David C.
Vehicle Make : Nissan
2 out of 5
7/8/2015
Its not repaired yet. I'm still waiting!
Toni H.
Vehicle Make : Infiniti
5 out of 5
7/7/2015
These guys are great to work with!
Steven S.
Vehicle Make : Cadillac
5 out of 5
7/6/2015
Chris loaiza was awesome thx!!
Alberto E.
Vehicle Make : Toyota
4 out of 5
7/2/2015
Very professiona,l very timely. Kept me informed regularly. I am a former customer and will continue to be one. Will also refer friends of mine to your dealership for exceptional service!!!
Tonya N.
Vehicle Make : Infiniti
5 out of 5
7/2/2015
I appreciate the repair progress updates. Everyone was very nice and friendly. My vehicle was ready sooner than I expected, which was a plus!
Tamara B.
Vehicle Make : Cadillac
5 out of 5
7/2/2015
Jay was wonderful. A perfect gentleman which is refreshing, because that's hard to find anymore. He did everything he said he would and as always I enjoyed my experiance with Crest Cadillac.
Barbara B.
Vehicle Make : Cadillac
1 out of 5
6/29/2015
I was told that surface scratches would be buffed out and they clearly were not. Yet, my invoice shows 125.00 for buffing and polishing. It is an inconvenience to get the car back in but I will do so as my service rep suggested.

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