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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 960 reviews 75%
4 star 206 reviews 16%
3 star 24 reviews 2%
2 star 33 reviews 3%
1 star 62 reviews 5%
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(All Vehicle Makes)
Cheryl G.
Vehicle Make : Toyota
5 out of 5
10/14/2016
Awesome and excellent customer service! The staff is communicative, knowledgeable, and friendly. A definite 10+ experience always!
Anne C.
Vehicle Make : Mazda
4 out of 5
10/14/2016
Prompt, customer-friendly service, vehicle appears like new upon initial pick up. Guaranteed to be free from defects while owned by me.
Zachary A.
Vehicle Make : Toyota
5 out of 5
10/14/2016
Excellent service
Kathryn W.
Vehicle Make : Jeep
5 out of 5
10/13/2016
Yvonne Sanchez was a pleasure to work with, and our car looks great.
Steven M.
Vehicle Make : Honda
2 out of 5
10/9/2016
I was very satisfied with two employees; Dennis Shufeldt and Therese . Both went out of their way to be of special assistance. I was not as satisfied with Linsey Noland who was difficult to reach,and not always available . Also, I was promised the car in 10 days ,and then there was a problem at the end. It was going to be extended way beyond the 10 days ,but**** came to the rescue. Therese went to get me my Honda booklets on her own time after leaving work. I left them in the Enterprise rental car, and Enterprise was not answering the phone. I really appreciated her doing that!
Karen R.
Vehicle Make : Toyota
4 out of 5
10/8/2016
Every single person I interacted with was friendly and provided excellent service. I called multiple times to make sure payment was received from the person that hit my car and your team was supportive and patient. Lindsey was knowledgable, explained the repairs in a way I could understand, was spot on with timing, and even offered to talk to the gal that hit me if she had questions. Dennis helped me when my repairs were done and even turned the A/C on for me. The gals at the front had me laughing during every wait. Putting things back together after an accident is disruptive and can be frustrating. You guys made this a breeze for me. Thank you!
Kaitlyn R.
Vehicle Make : Ford
5 out of 5
10/8/2016
Everyone was wonderful, and did a great job
Andrea C.
Vehicle Make : Toyota
5 out of 5
10/7/2016
Communication was good.
Terri W.
Vehicle Make : Toyota
5 out of 5
10/5/2016
Very satisfied with Camelback Collision! Courteous front desk, the repair is excellent, and**** waa great! Well-informed, consistent feedback on repair process, and a very nice person as well. Thank you!
Jacob P.
Vehicle Make : Hyundai
5 out of 5
10/5/2016
Excellent service
Dayna T.
Vehicle Make : Ford
5 out of 5
10/5/2016
Everything was perfect!
Jessica A.
Vehicle Make : Toyota
5 out of 5
10/4/2016
Excellent, quick, professional service.
Sandy H.
Vehicle Make : Toyota
5 out of 5
10/4/2016
The customer service was top notch!
Charles C.
Vehicle Make : Toyota
5 out of 5
10/4/2016
Every aspect of service was very professional . My advisor Lindsay was awesome !
Josephine P.
Vehicle Make : Toyota
5 out of 5
10/4/2016
I appreciate Denise keeping me informed for the first few days. Although there were some delays it was understandable. Thank you.
Megan G.
Vehicle Make : Honda
3 out of 5
10/3/2016
The communication I experienced wasn't as described during my vehicle drop-off. I had to follow up on the car's status. It was a fine experience but I expected to be told what was going on and didn'the expect that I would have to determine my car'so status on my own.
Chase S.
Vehicle Make : Toyota
4 out of 5
10/1/2016
Everyone was great and the notifications were a great relief while waiting for my truck to be repaired. The only thing I would add is more clarity of the location because I ended up at the dealership. If I had received a text with the address I would have not had any problemsuggestions or confusion
Ruby G.
Vehicle Make : Chevrolet
5 out of 5
9/30/2016
Everyone did a excellent job!!!! Special thanks to Tim and his crew!! Very happy. Thank you all again!!
Leanne V.
Vehicle Make : Toyota
5 out of 5
9/30/2016
Everyone was genuinely courteous. Good communication.
Alonso G.
Vehicle Make : Dodge
5 out of 5
9/30/2016
Good job

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