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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 960 reviews 75%
4 star 206 reviews 16%
3 star 24 reviews 2%
2 star 33 reviews 3%
1 star 62 reviews 5%
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(All Vehicle Makes)
Theodore S.
Vehicle Make : Toyota
5 out of 5
1/15/2016
Great job! I would come back again.
Sung Joon.
Vehicle Make : Toyota
4 out of 5
1/14/2016
Everyone did just great to make me feel I was really cared. Duane carefully listened my concerns and took care of them, and Darcy made sure to keep me updated. Also the ladies at reception desk was really friendly yet swift when it came to doing paperworks. (Sorry, didn'ask their names). Simply put, overall experience was smooth and stress-free. Thank you!
Leslie B.
Vehicle Make : Lexus
5 out of 5
1/13/2016
Camelback Collision CenterI would be happy to recommend this company to anyone needing body repairs. The manager Jerry has an excellent team. Darcy communicates with professionalism. What a way to be successful. Great experience. ****Buntin
Calvin P.
Vehicle Make : Hyundai
5 out of 5
1/13/2016
Amazing service!
Charles C.
Vehicle Make : Toyota
5 out of 5
1/13/2016
Very thoughtful and informative.
Ray F.
Vehicle Make : Toyota
5 out of 5
1/12/2016
I am very satisfied with the service from both people at the front desk and estimator Steve. It was a pleasure to deal with everyone!
Rick D.
Vehicle Make : Chevrolet
4 out of 5
1/11/2016
So far, the repairs are great and done BEFORE they said they would complete them.
Diana P.
Vehicle Make : Ford
4 out of 5
1/10/2016
I was a little unsure when I initially dropped off my vehicle for repair, the place looked big and I felt like it wasn't going to be a very personal experience but more like a name and number. I picked up my rental and drove away. Then the next day I received a text about my car being happy and I was so pleasantly surprised!! Then I received a phone call and another text keeping me informed of the progress and that my car was ahead of schedule! I picked up my car from Pierre and it was perfect! And detailed! And I am an extremely happy customer. Thank you again Pierre for taking such great care of my car
Christian C.
Vehicle Make : Toyota
5 out of 5
1/10/2016
Very happy with costumer service how they called me text me to let me know what was going on very nice and friendly. Did great work on car!
Jayne L.
Vehicle Make : Honda
5 out of 5
1/9/2016
Outstanding service
Mike M.
Vehicle Make : Honda
5 out of 5
1/9/2016
Excellent service and an incredible repair jo. Would never know that it had been damaged; you guys are magicians.
Shirley M.
Vehicle Make : Toyota
4 out of 5
1/9/2016
Great customer service from everyone involved from the time I walked through the door. Thank you to the ladies at the front desk, and especially to Jesse the "car care specialist" for the excellent work on the car. It looks like new! Thank you Jesse for Mrs. Lois Milum on an extra car rental day. Thank you Enterprise!
Kathryn R.
Vehicle Make : Honda
5 out of 5
1/8/2016
Staff were pleasant and the work on my car was done very well. I would be happy to take my car there again.
Bernadine D.
Vehicle Make : Mazda
5 out of 5
1/7/2016
Everyone was courteous, kind and very knowledgeable with what they are doing. They were also upfront with everything about the car. Thank you
Mark B.
Vehicle Make : Toyota
5 out of 5
1/6/2016
Everybody there was very professional I had a great experience no complaints I would definitely used Camelback Toyota Collision Center again
Marissa G.
Vehicle Make : Subaru
2 out of 5
1/6/2016
The communication with the staff was not consistent. I had to correct them many times that, though my ex was the primary insurance holder, I was the person with whom they'd be dealing. Then the communication regarding the availability of my car was not ideal. I understand I brought it in just before Christmas. Yet, the next week it wasn't done. Someone called to update me on Dec 30 that it should be done on Dec 31. But on the 31st, I received no call. Overall it was a good experience and now that I have separate insurance, I have no doubt the experience would be better.
Andrew C.
Vehicle Make : Toyota
1 out of 5
1/6/2016
Information on when car complete was not relaid correctly, emails and calls were not returned. Badges from tail gate were not and still are not replaced in like condition to when car was given.
Abel P.
Vehicle Make : Toyota
4 out of 5
1/1/2016
BONG
Khagendra B.
Vehicle Make : Toyota
5 out of 5
1/1/2016
Excellent job , thank you.
Shelley C.
Vehicle Make : Toyota
5 out of 5
12/31/2015
Great customer service! The repair work was perfect!

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