**** W.
Vehicle Make : Toyota
Staff were very friendly and helpful. I appreciated the frequent status updates as well. The repair was professional and the bonus car wash and cleaning was a happy surprise.
Andrew S.
Vehicle Make : GMC
The repairs on my truck was excellent they made some changes on my instrumental dashboard gauges so I'll be up there tomorrow so they can read read set them
Loren D.
Vehicle Make : Honda
Great customer service. You guys make the process easy and my car was done early! Thank you.
Aleem S.
Vehicle Make : Mercedes
The car looked so much better than when I dropped it off. The entire experience was a breeze and everyone was so nice.
Karina D.
Vehicle Make : Toyota
It was a prompt and the car looks fabulous!
Kimberly R.
Vehicle Make : Ford
Please let Burt & your wonderful young lady at the reception desk
know how pleasant it was to work with them.
The circumstances that brought me there were
unfortunate but they made me feel at ease.
Thank you!
Susie W.
Vehicle Make : Toyota
The ONLY reason is due to the delayed schedule for completion. Let me say first Sams did a great job on the repair, as far as I can tell... I'm not an expert, but the area they worked on looks beautiful. BUT... the original written estimate said 3 days. I've seen Sams working on cars on Saturday, so I took my car in Thursday morning, around 9, thinking they would work on it Thursday, Friday, Saturday, and maybe I could pick it up Saturday evening. Instead, the real pick-up time was the next Wednesday morning... or Tuesday between 4:45 pm when I was notified and 6 pm when they close. So effectively it took almost a week...Thursday A.M. to Wednesday A.M. Just wish I had known that up front... would have helped me plan better and make better arrangements for the family and friends that I'm the main "transporter" of.
Anna D.
Vehicle Make : Lexus
Excellent service repairs, professional customer services and email updates on service repair progress.
Randy W.
Vehicle Make : Ford
You folks actually make a car accident as good an experience as it can be. I say, without hesitation, that Sam’s is the very best. Thank you very much.
Juan R.
Vehicle Make : Mercedes
Amazing quality service
Eric M.
Vehicle Make : Toyota
You guys are awesome. Keep up the good work.
Leeida R.
Vehicle Make : Nissan
Only thing was once they extended the pick up day I no longer received update emails I wasn’t pleased with that.
Crystal G.
Vehicle Make : Toyota
Well mannered staff and very helpful. Amazing work on my car. It looks brand new. I'm very satisfied with there work.
Eric W.
Vehicle Make : Chevrolet
I appreciate all Sam's Auto Land done to fix my Truck back the way it was when I was inlove with my Truck.I'm back inlove thanks to Sam's Auto.thanks again.
Zainab N.
Vehicle Make : Toyota
Everyone was very helpful! Vic is extremely punctual and a great help (: he kept me updated. The shop is efficient and I’m very happy with my my car
Gail Y.
Vehicle Make : Toyota
I was pleased with the quality of the repair and the incredible match of the paint job. My car looks like a new vehicle, and feel confident in driving it for a long time.
Robert D.
Vehicle Make : Lexus
The process was very smooth. The staff was very pleasant.
Kai D.
Vehicle Make : Toyota
I can feel that all the employees at Sam’s Auto Land are very nice and professional. But I have some technical problem this time. I did not try my car at your shop immediately and only brought the key with me. When I came back a second time this evening, your shop was already closed. My Prius 2017 seems to have some wire connection problem. The red park was on all the time on the panel board. The orange triangle sign was on and the car keeps beeping if driving forward. The message window says release parking brake. Even after the accident, there was no any warning sign coming out. I am going to bring the car back Wednesday or Friday. I hope you guys may talk to the dealer and find the answer to the problem. Thanks
Kai
Michael T.
Vehicle Make : Nissan
My repair was better than new!!! I wouldn’t want to make a habit of fixing my car but if I did I would definitely return to Sam’s!
Guy C.
Vehicle Make : Toyota
Excellent service
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