Kenneth H.
Vehicle Make : Nissan
Great work totally satisfied thank you.
Lachele M.
Vehicle Make : Toyota
Looked like a brand new car! Thanks!
Annette M.
Vehicle Make : Toyota
Appreciate the updates on status.
Good customer service
Aubree H.
Vehicle Make : Subaru
I was not satisfied only because I was told my car would be ready on Wednesday at 4pm and not until Wednesday at 5pm was I told that my car actually wouldn't be ready until end of day Friday. And I was only told via a generic email, rather than a phone call explaining what the hold up was. When I called the following day to ask, I did not receive a call back until the next day (Friday) when my car was ready. Other than that, the work done on the car was fine.
Synthia L.
Vehicle Make : Mercedes
I was very pleased with the work and how quick I got my vehicle back. This wa the second time Sams worked on one of my vehicles. I would most definitely recommend to my friends.
Joanne F.
Vehicle Make : Toyota
The car looked brand new. They did an outstanding job.
Rhonda S.
Vehicle Make : Saturn
Job well done!
Joanna I.
Vehicle Make : Toyota
The staff was knowledgable and pleasant. Our car was finished ahead of the time promised. The work looks like a brand new car. Not only was it nicely washed on the outside, but the inside was vacuumed too.
My kids were excited to get there "poom poom" (what they call our Rav 4) that they wanted their picture taken. Then a gentleman came out and offered to take our picture all together. That is above and beyond. It goes to show that great customer service still exists. Thanks again!
Jimmy W.
Vehicle Make : Honda
Excellent communication from your group. Very professional & friendly.
Janet H.
Vehicle Make : Mercedes
good quality and price
Elaine F.
Vehicle Make : Chevrolet
My car looks great and was ready in a timely manner. The staff was nice and efficient. I would recommend them to all of my friends.Thanks Sam's Autoland
Elaine F
Sumiko W.
Vehicle Make : Lexus
Other than the physical repair which looks good,, your office staff at Sam's, Arnold & Emily were helpful & great.
I'm waiting for one item which has been put on order. The shop staff forgot or misplaced it. It has been ordered.
I will wait for Arnold's phone call
Thank you
Saundra H.
Vehicle Make : Toyota
I was extremely pleased by the attention and courtesy all of the staff gave me from the receionist to my service technician. My technician gave me updates as the work progressed. He was professional, very clear & courteous in all of his explanations. I am very happy I chose Sam's AutoLand.
David C.
Vehicle Make : Honda
Disappointed Manager Andrew made excuses when I asked about concerns I had when I picked my car up srs light on was told by adviser would be checked when never checked. No one walk out and checked my car the repsonist told me to check car . Andrew said if I had issues I should told up front? ( i not a expert) Was told by worker older guy black hair seatbelt code on car was set off Andrew telling me car would be sent to deal er to check code and I would have to call my insurance company to see if they can fix it? This it sad no one couldn't call me and tell me something now and you see send be texting a day before I pick up my car ....
Kimberly J.
Vehicle Make : Honda
I'm very happy with the service,this is the fourth car I have had repair here over the last 15yrs.wouldn't go anywhere else.Thanks a bunch!
Bernardo A.
Vehicle Make : Honda
Great work and service thank you .
Terence S.
Vehicle Make : Chrysler
Thankful for the fast and dependable service. Quality that you can depend on.
Paul N.
Vehicle Make : Toyota
Great service
Ammorelle B.
Vehicle Make : Toyota
I am satisfied with your service. The panel looks great. There are just two things that is still in need of taking care of. One is the water source and the panel lights are off when the headlights are on. Thank you for your service.
Rhonda S.
Vehicle Make : Saturn
Excellent serviceprovided by professionals with a smile!
Social