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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 586 reviews 78%
4 star 135 reviews 18%
3 star 9 reviews 1%
2 star 5 reviews 1%
1 star 20 reviews 3%
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(All Vehicle Makes)
Michael F.
Vehicle Make : Chrysler
5 out of 5
10/18/2016
Billy's the bomb. His customer service is top notch. He's always gone above and beyond for satisfactory results the past couple accidents I've had. Thanks again ;)
Casey C.
Vehicle Make : Chevrolet
5 out of 5
10/17/2016
Great team of guys with customer service their first priority. Very professional.
Tommy G.
Vehicle Make : Ford
4 out of 5
10/15/2016
The repair work done to my Truck was exceptional and the service was even better. Zane took great care of me with continual updates on the status of the repairs and never promised anything he couldn't deliver. The repair work done by the technicians is also Awesome! I couldn't be happier with the results and it feels like I'm driving a new vehicle. I also want to "Thank You" for detailing my vehicle and delivering it in immaculate condition. Job well Done!!! I'll recommend you to everyone possible. Thanks again...
Tommy K.
Vehicle Make : Kia
5 out of 5
10/15/2016
Our Collision Estimator Billy **** went beyond helpful, he called to let us know our car was ready ahead of time. The e.mails kept us informed. We both work at Cracker Barrel and will be giving Town East Ford a thumbs up to our customers. Thanks!! good service is hard to find
Betty P.
Vehicle Make : Mazda
5 out of 5
10/15/2016
One employee in particular went the extra mile to ensure my auto was looking great. David McDermott. Everyone was very nice and professional he however stood out. Service was great and I would recommend them to family and friends. Awesome job thanks.
John P.
Vehicle Make : Ford
5 out of 5
10/15/2016
Excellent service. :)
Daniel V.
Vehicle Make : Ford
4 out of 5
10/15/2016
There are still a few minor details, but I am very pleased with the overall process. Thank you all. Zane went the extra mile to make sure my truck left the shop today
Tim P.
Vehicle Make : Ford
3 out of 5
10/12/2016
Nice repair Don't understand why you stole my microfiber clothes that were in my driver's side door pocket. Otherwise nice job.
Dorothy S.
Vehicle Make : Ford
5 out of 5
10/12/2016
Billy is the greatest guy,,,he works on getting your car repaired quickly,,,he is the one!!!
Susie W.
Vehicle Make : Honda
5 out of 5
10/11/2016
From dropping the car off, updates by text, and the entire team made the experience great. Will definitely recommend you.
Jeanne O.
Vehicle Make : Ford
5 out of 5
10/8/2016
Zane was great keeping me updated on my repairs and expectation of delivery. My repairs were finished ahead of schedule which was greatly appreciated. I would definitely recommend Town East Ford for repair services. Thank you!!
Summer M.
Vehicle Make : Ford
5 out of 5
10/8/2016
Billy was great! Thank Lu!!
Joanna S.
Vehicle Make : Ford
5 out of 5
10/7/2016
Very nice!
Reyna U.
Vehicle Make : Jeep
4 out of 5
10/1/2016
Excellent job ,, I like the location right near the highway And the employees very nice. very nice Thanks!!
James Q.
Vehicle Make : Ford
5 out of 5
10/1/2016
Kevin and Hector communicated great throughout the process! Thank you very much for making a stressful situation so much easier!
Pricilia E.
Vehicle Make : GMC
5 out of 5
9/30/2016
Billy did a good professional job with repairing my GMC Yukon. I would highly recommend his work.
Hector L.
Vehicle Make : Ford
4 out of 5
9/28/2016
Zane **** was awesome and really took care of me. He was very good at keeping me posted! Kevin the bodyshop manager didn't take of me though. He refused to honor my 10% discount i received in the mail from Town East Ford. I spoke with Farle my salesrep and Jason O Donnell and they told me that it should not be a problem. I went to visit with Farle and Jason while they repaired my truck.
Letesha D.
Vehicle Make : Ford
4 out of 5
9/27/2016
Town East Body Shop is definitely the place to go!
Jennifer R.
Vehicle Make : Cadillac
4 out of 5
9/25/2016
Billy was a great help getting my truck all fixed up in a timely manner. Upon picking up my truck, they had cleaned it and returned it to me all shinny and beautiful! Thank you SO much! Great service!
Tony B.
Vehicle Make : Ford
5 out of 5
9/24/2016
Good job guys thanks.

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