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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 586 reviews 78%
4 star 135 reviews 18%
3 star 9 reviews 1%
2 star 5 reviews 1%
1 star 20 reviews 3%
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(All Vehicle Makes)
Alma R.
Vehicle Make : Chevrolet
2 out of 5
2/3/2018
I like the way the bumper turned out but not so much the fender I honestly think it needs to be repainted and the headlight isn’t lined up like the other side but I had to leave because I didn’t have time and that’s the only vehicle I have, I did let the representative know and he offered to have it buffed out whenever I had a chance to bring it back, but I don’t think it will look right. Other then that I know you guys do a good job and I’ve heard so many good things about y’all and I like the way you keep us updated on the process the whole way through and how fast service you give.
Milton A.
Vehicle Make : Lincoln
5 out of 5
1/28/2018
Zach was amazing and the guy that brought us our car was amazing as well!
Efrain N.
Vehicle Make : Ford
5 out of 5
1/27/2018
Awesome job!
David .
Vehicle Make : Ford
1 out of 5
1/26/2018
Found issue today with taillight. Not working properly. Plan on returning to get issue corrected.
David R.
Vehicle Make : Honda
5 out of 5
1/23/2018
Very good customer service. Zach did an awesome job handling everything with our claim and just love the punctuality and quality of TOWN EAST FORD!!!
David M.
Vehicle Make : Ford
5 out of 5
1/18/2018
David took great care of me & my Truck.
John N.
Vehicle Make : Ford
5 out of 5
1/12/2018
It was a very smooth process.
Cole Auto.
Vehicle Make : Chrysler
5 out of 5
1/9/2018
John Nekuza and Kevin **** did a great job very professional.
Richard C.
Vehicle Make : Ford
5 out of 5
1/6/2018
The text updates are awesome and Zack is the man.
Gary G.
Vehicle Make : Ford
5 out of 5
1/4/2018
Perfect, all went very smooth, great service!!
Jimmy N.
Vehicle Make : Ford
4 out of 5
1/2/2018
Zane was very helpful in getting the unit to my satisfation.
Patricia G.
Vehicle Make : Toyota
5 out of 5
1/2/2018
Very satisfied
Keith M.
Vehicle Make : Dodge
5 out of 5
12/30/2017
Looks like new. Town East Ford always exceeds my expectations. Thanks for everything.
Jonas T.
Vehicle Make : Ford
5 out of 5
12/28/2017
The Town East Ford team and Zach especially did an amazing job restoring my F150 King Ranch to feel like the day I bought it! Thanks Town East Ford for delivering on high quality service.
Andrew C.
Vehicle Make : Ford
5 out of 5
12/28/2017
thank you town east ford for doing a great job
Patrick R.
Vehicle Make : Ford
4 out of 5
12/28/2017
Rick and the body went the extra mile to make sure that my car was done as promised. They took every step to repair my car to the original showroom product it was! I’m very happy I chose town east to repair my car
Joshua V.
Vehicle Make : Buick
4 out of 5
12/27/2017
Zane was the best and very easy to deal with if I should have another accident I will definitely bring it to him hopefully I won’t but if now I’m prepared for the next one
Alford W.
Vehicle Make : Ford
5 out of 5
12/24/2017
I have always been happy with staff and service they do a great job
John W.
Vehicle Make : Ford
5 out of 5
12/24/2017
Good service there! Quick and easy
Charles R.
Vehicle Make : Ford
5 out of 5
12/23/2017
There is only one thing that needs improvement is keeping in contact with the customer we had to call a few times to get updates on the progress of the truck

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