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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 586 reviews 78%
4 star 135 reviews 18%
3 star 9 reviews 1%
2 star 5 reviews 1%
1 star 20 reviews 3%
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(All Vehicle Makes)
Evelyn A.
Vehicle Make : Honda
5 out of 5
12/22/2017
I want to express to David how much I appreciated his courageous respectful way he handled my claim kept me up to date on how things were going and for a job well done I can not think of anything that could have been done differently if all adjustments is handled as well you have a terrific staff thanks again Evelyn Kalka
Paul S.
Vehicle Make : Ford
4 out of 5
12/22/2017
This is the 2nd time we've used Town East Ford body shop, and both times we have been very satisfied.
Patricia P.
Vehicle Make : Ford
5 out of 5
12/21/2017
I am always satisfied with Town East Ford, they treat me as part of the family. Merry Christmas.
Blane J.
Vehicle Make : Ford
5 out of 5
12/19/2017
Kevin and the guys always take great care of me.
Christopher R.
Vehicle Make : Ford
5 out of 5
12/16/2017
The fit and finish is well done. On time with no surprises. I would recommend Town East Ford for any body work. Thanks Zach.
Ronnie D.
Vehicle Make : Dodge
5 out of 5
12/16/2017
Zach was great to work with.
Nathan C.
Vehicle Make : Chevrolet
5 out of 5
12/15/2017
JC was great. Best experience I’ve had at a body shop!
Ana L.
Vehicle Make : Ford
5 out of 5
12/14/2017
Su amable atención es exelente
Julie V.
Vehicle Make : Ford
5 out of 5
12/13/2017
Zach and Abel were very efficient, helpful and easy to work with throughout the entire process. They are very honest and upfront in their dealings with us. It was a pleasant surprise compared to some experiences that I’ve had at other dealerships.
Vernon D.
Vehicle Make : Mini Cooper
5 out of 5
12/12/2017
Great job done on my mini cooper. Thanks
Kristi H.
Vehicle Make : Ford
5 out of 5
12/8/2017
Merry Christmas and thanks for doing a great job.
Julianna S.
Vehicle Make : Ford
5 out of 5
12/7/2017
Very friendly staff that seems very knowledgeable. Repair was completed in timely fashion. And my veh looks brand new again thank you town east
Cheryl W.
Vehicle Make : Honda
4 out of 5
12/3/2017
Zane was very professional. I have only had my car two days but so far it is fine.
Michael P.
Vehicle Make : Ford
5 out of 5
12/2/2017
I would like to Thank, Zach for explaining the process. I had an insurance claim and Zach helped explain what needed to happen and the next step.
**** S.
Vehicle Make : Ford
5 out of 5
12/1/2017
Great job from drop off to pick up! Kept me informed throughout whole process!
Walter D.
Vehicle Make : Ford
5 out of 5
11/21/2017
I am extremely pleased with the work and attention to detail in. My car looks great and works perfectly! Thank you so much!
Daniel V.
Vehicle Make : Ford
5 out of 5
11/17/2017
Great job !
Kara C.
Vehicle Make : Mazda
5 out of 5
11/4/2017
Great job and great customer service. I love getting the text updates about my car.
Robert R.
Vehicle Make : Chrysler
5 out of 5
11/3/2017
Very professional and definitely on time
Kamilah M.
Vehicle Make : Ford
4 out of 5
11/1/2017
Zach was awesome made this experience a little less frustrating. He kept me inform and was very very caring and nice. Answered all of my questions about everything. Thank you for everything my car drive like brand new. Thank you to everyone who worked on my car. And the mobile updates were awesome too

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