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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 586 reviews 78%
4 star 135 reviews 18%
3 star 9 reviews 1%
2 star 5 reviews 1%
1 star 20 reviews 3%
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(All Vehicle Makes)
Sandra J.
Vehicle Make : Dodge
5 out of 5
11/26/2014
I am very happy with the service provided. it was done fast and very professional.
Richard &/or.
Vehicle Make : Lexus
4 out of 5
11/16/2014
Everyone was very friendly and professional. My vehicle looks great. We will be bringing back in for a leak under hood and stearing wheel shakes.
Delores A.
Vehicle Make : Ford
5 out of 5
10/26/2014
Billy Thompson -body shop and Jeff- in service are extremely professional and perfectionosphere at what they do. These guys deserve a raise if one has not been given yet. I hope to meet more employees like these 2 at town east ford! Thank you guys for all of your assistance. Sincerely, Delores A
Stephanie J.
Vehicle Make : Nissan
5 out of 5
10/17/2014
Y'all are the BEST! I bring my Nissan there y'all are THAT good!!
Robert F.
Vehicle Make : Honda
5 out of 5
9/27/2014
Great service.
Leon H.
Vehicle Make : Ford
4 out of 5
9/21/2014
The repair done to my car is exceptional. My car was complete a week before the promise day. The staff was very professional.
Karen W.
Vehicle Make : Scion
5 out of 5
9/20/2014
Repairs accomplished in a reasonable amount of time and I was kept informed of the progress. Repairs were very professional and the paint job superb.
Toby D.
Vehicle Make : Chevrolet
4 out of 5
9/15/2014
Awesome Experience From Start To Finish.
Sandra R.
Vehicle Make : Ford
5 out of 5
9/12/2014
Great service. Billie and Freddy in the parts department were very helpful. Our next Ford will be at Town East Ford.
Ricky M.
Vehicle Make : Nissan
5 out of 5
9/7/2014
Great team at Town East Ford.
Octavio N.
Vehicle Make : Ford
5 out of 5
9/4/2014
Thank you for keeping me inform at all times...Billy was very helpful and polite... Thank you! My baby looks like new... :-)
Pam C.
Vehicle Make : Honda
4 out of 5
8/30/2014
Job well done indeed!!! Prior to my accident, I had hauled some grass squares and flowers in my trunk (twice), and had not had time to vacuumed it out. When I got my car back, y'all had done a fabulous job getting my doors looking great again, plus I had the added bonus of my car being completely shiny inside and out ... including my trunk. It looked brand new again!! Billy **** kept me completely informed on the progress of my car, and I got it back a day earlier than promised. Thank you so very much!!
Patriciea V.
Vehicle Make : Ford
5 out of 5
8/28/2014
Awesome as always
David G.
Vehicle Make : Nissan
1 out of 5
6/23/2014
The work was ok but the rear door has a nice size gap in it.I believe it could have been done better myself.
Carl J.
Vehicle Make : Ford
5 out of 5
6/22/2014
Thanks to Billy for taking good care of me. The staff have been so nice and friendly. Thanks
Norma F.
Vehicle Make : Toyota
5 out of 5
6/3/2014
Outstanding communication and outstanding job. Great when management will talk to you face to face. Thanks, Norma F
Carol H.
Vehicle Make : Chevrolet
4 out of 5
6/1/2014
My vehicle was ready exactly when I was told it would be, and the repair is perfect! Thanks for a great job!
Johnnie T.
Vehicle Make : Acura
5 out of 5
5/16/2014
I was very pleased with the service that I received. It all began with the warm & friendly greeting I received, then I was attended promptly and courteously by Billy, even when I returned with a concern, Billy eagerly assisted me to resolve it. Overall, if there is ever a need for collision repairs in the future, hopefully not, I would choose Town East Ford with great confidence that I'll be satisfied with the services provided. Thank you Town East Ford!
Walter S.
Vehicle Make : Ford
4 out of 5
5/7/2014
My vehicle was repaired better then new your hard work was greatly appricated
Stephanie J.
Vehicle Make : Nissan
5 out of 5
5/7/2014
Have been a repeat customer thank you for making the process easier in a difficult situation

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