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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 716 reviews 73%
4 star 158 reviews 16%
3 star 30 reviews 3%
2 star 29 reviews 3%
1 star 47 reviews 5%
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(All Vehicle Makes)
Cindy P.
Vehicle Make : Ford
5 out of 5
7/27/2016
The repair of my car was a prompt and smooth process. The staff were all helpful, professional, and friendly. I would highly recommend!
Munir H.
Vehicle Make : Honda
5 out of 5
7/26/2016
Good job thankyou so much
Lorrie B.
Vehicle Make : Chevrolet
5 out of 5
7/26/2016
Awesome service
Daryl T.
Vehicle Make : Cadillac
5 out of 5
7/23/2016
Thanks Christine and Jennifer???? Great Service!!!
Patrick P.
Vehicle Make : Toyota
2 out of 5
7/23/2016
Everything was good except it took too long. 16 days. After being told it was delayed until Monday the 18th, I was then told t would not be ready until Wednesday afternoon. Then because someone "dropped the ****", I finally got my car back late Thursfay afternoon. The people I felt with directly were very accommodating and went out of their way to be helpful. Especially Jenifer.
Mohammed K.
Vehicle Make : Toyota
1 out of 5
7/21/2016
For just a minor damage, they took more than 3 weeks.... Still I have to come back because one of the part just came out as soon as I got my car back, so they ordered a new part for my car door????????????......
Cassia P.
Vehicle Make : Toyota
5 out of 5
7/21/2016
Jennifer was very efficient and caring. Thank you!
Peter G.
Vehicle Make : Jeep
1 out of 5
7/21/2016
We've already discussed it.
James C.
Vehicle Make : Toyota
4 out of 5
7/18/2016
David Maus continues to provide excellent services in all departments.
Louis A.
Vehicle Make : Infiniti
4 out of 5
7/12/2016
Wendy was great to work with and very helpful throughout the process. We had a concern from a previous repair that was addressed and fixed promptly. Thank you all for fixing up my "baby"!
Bruce E.
Vehicle Make : Honda
5 out of 5
7/11/2016
Charlie ****, Chris O'Donnell and Wendy Vegas were very helpful. Mr **** even offered to forgive the extra rental on the loaner which saved me a couple of hundred dollars. Better than a good deal: a fair deal. Thanks. BKEVANS
Matthew M.
Vehicle Make : Toyota
1 out of 5
7/9/2016
I went to David Maus Toyota to discuss already and told you how it could be made right and you weren't willing so making me completely satisfied is impossible unless you change your mind.
Colin B.
Vehicle Make : Toyota
1 out of 5
7/7/2016
I had to come to pick up twice. Car did not appear to be washed either time. I wasted a half a day the first time I came to pick up my vehicle. It looked horrendous, like nobody even quality checked the vehicle. Gaps all over the place and molding on the opposite side of the fixed area was almost completely off. Then I had to wait approximately an hour and a half for Enterprise. I made the mistake of returning my rental the night before thinking the work would be done to satisfaction. I had to work until 9pm at work last night to make up the time. I am still seeing gaps and the front bumper appears to be loose. I was rushed out saying that's the way it is supposed to be. Every single time I called Melissa, she did not pick up. This was beyond frustrating. She would call or text(seriously?) and of course I would be in a meeting or busy. I am pretty disappointed with how I was handled.
Angie H.
Vehicle Make : Toyota
2 out of 5
6/30/2016
The repairs to my car were great. No problem there . The only issue I have was my car was there just a little over a week , and I had to call check on my car myself no one called me. Once I picked up my car everything went very smooth. So other than that I have had really good experiences with David Maus.
Sarah W.
Vehicle Make : Chevrolet
5 out of 5
6/29/2016
I had a great experience while having my car repaired. I received daily updates via text messages about the status of my car. Brian and Jennifer were great and very helpful throughout the entire process. Thanks again
Linton B.
Vehicle Make : Kia
5 out of 5
6/28/2016
Very pleased at the work that was done. If I have a need this type of service again I will certainly come to David Maus
Ernest M.
Vehicle Make : GMC
5 out of 5
6/28/2016
Well organized. Wendy was great!
Janet F.
Vehicle Make : Toyota
5 out of 5
6/27/2016
Very satisfied people were great
**** C.
Vehicle Make : Toyota
5 out of 5
6/25/2016
I am very please with the communication from the staff as well as the work done on my car your service is greatly appreciated thanks again
Beatrus P.
Vehicle Make : Volkswagen
5 out of 5
6/25/2016
Great customer service!

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