Rachel W.
Vehicle Make : Lexus
The estimate I was given was 1100$. A day or two later, the estimate was 1600$. I was told that was because you realized that more of the car would need to be painted in order to blend color. I expressed my dismay that a five hundred dollar increase was suddenly presented. I relented and reluctantly agreed to the new price. When I arrived to pick up my car, I was charged 1600$ plus tax. I then walked to my car, where it was obvious that the extra five hundred dollars of painting was not done. Then I was told that the extra money was for taking out a dent that no one ever asked me for permission to take out. ( It was a small simple dent on the edge of the roof). This has led me to feel very dissatisfied, and further I do not trust what I am being told by ABRA.
Lisa M.
Vehicle Make : Toyota
One day turn around. Awesome job!
Jennifer W.
Vehicle Make : Honda
I was so happy to pick up my car and find the interior had been cleaned. That was an unexpected bonus. Thank you!!
Brandon R.
Vehicle Make : Toyota
Things went faster than expected. Was very happy with the experience
Jennifer P.
Vehicle Make : Nissan
Great work and super communicative. Whole process was easy end to end. Even vaccumed and washed my car!
Tigist T.
Vehicle Make : Toyota
Thank you for this opportunity, excellent customer service and I am very satisfied with the job you done!
Thanks again!
Have a wonderful day!
Louis S.
Vehicle Make : Honda
Awesome service! Would highly recommend.
Aisha R.
Vehicle Make : Kia
Felt well taken care of throughout the process and even before the work was done, Dion was very helpful in working with me deal with the insurance company. The chemical/paint fumes are rather strong. Would have appreciated a heads up about that. Was very pleased with Eric as well and the ease of leaving rental at the shop for Enterprise to pick up.
Amanda S.
Vehicle Make : Jeep
the body work was fabulous. However I asked for rock chip damage to windshield to be repaired. If it was done it was a lousy job and your team didn't bother to check it.
Now I have to follow up- not ideal to walk away with a problem you expected to be fixed.
Moa L.
Vehicle Make : Toyota
I appreciated the friendly crew and the updates regarding repairs.
Lisa R.
Vehicle Make : Honda
The communication was terrible. The employee assigned was never available and never returned phone calls. The car was in the shop for over 3 weeks and I never received updates. Three different days I was told it would be ready for pick up only to be told at 4:30 in the afternoon it would not be ready. I changed my work schedule each of those days to accommodate picking up the car. There was no consideration given to my time. I will never take a car back to this shop. As a side note the warm fuzzy text messages that give no information are useless and annoying.
Simone F.
Vehicle Make : Subaru
Excellent! Especially Brian
Joseph S.
Vehicle Make : Subaru
Thanks
Kyle V.
Vehicle Make : Honda
Excellent service! Exceeded my expectations.
Linda A.
Vehicle Make : Toyota
Professional excellent customer service from beginning to end. Thank you!
Patrick C.
Vehicle Make : Honda
Car looks good but I left w a hole in my tire not realizing it.
Yilma G.
Vehicle Make : Toyota
I'm so happy the job you done.
Grace F.
Vehicle Make : Mazda
Bryan kept me well informed, checked in as needed, and was polite. The car looks great and he was able to save me money. Thank you!
Nathaniel D.
Vehicle Make : Ford
Thank you for being so communicative and helpful through this process. Brian did a great job of touching base frequently about the status. We'll be back if needed, though hopefully not for a while.
Nate
Juliet G.
Vehicle Make : Subaru
The new paint doesn't quite match the existing paint but it's nice having a whole car again!
Social