David B.
Vehicle Make : BMW
Everything went well except that my car was released to me with no gas left. My car was running on empty and I barely made it to a gas station. When I dropped off the car, there was a quarter tank of gas in it.
Janice F.
Vehicle Make : Lexus
Great customer service by Raymond and the front desk staff!
Janet S.
Vehicle Make : Kia
Raymond was great to work with: prompt, helpful, customer-service oriented, kept me informed on the status of repairs, the job was done earlier than expected: Raymond helped move my belongings from rental to my car and arranged for rental to be picked up from Abra, saving me time and trouble. Receptionist was courteous and thorough and car repair looks great and car was returned washed and vacuumed. I hope I don't need this type of repair again but if I do I will choose Abra
Paul P.
Vehicle Make : Acura
Randy is the greatest
Janice E.
Vehicle Make : Mazda
Awesome customer service
Dan B.
Vehicle Make : Chevrolet
Bad communication, did not order before we arrived, forgot to fix mirror.
Michael H.
Vehicle Make : Mini Cooper
Outstanding service and work. I am a commercial airline maintenance manager, used to schedules and exacting work. Your operation is first class!
Richard W.
Vehicle Make : Honda
Great job and on time, thanks
Porscha M.
Vehicle Make : Toyota
By far the best customer service I have every received. All staff was courteous, polite, and concerned. They explained the process clearly along with expected time of service. The repairs were done well and on time, and my car was washed on top of it. Remarkable service on all fronts. Thank you!
Victoria P.
Vehicle Make : Audi
Text message updates were awesome! Employee's were polite and professional. The car looked great! Couldn't have been more pleased with the customer service and quality of work done on my vehicle. I would take my car back in the future.
Goldie W.
Vehicle Make : Toyota
The service from Abra was very prompt with timely updates regarding the repairs. The Abra staff displayed flexibility about the pick up time for my vehicle which I greatly appreciated.
Kerry H.
Vehicle Make : Mini Cooper
Lack of communication on status of vehicle. Car was not delivered on time as promised. Flaws in repairs.
Kenneth H.
Vehicle Make : Scion
Just got the car back and there is new rattling in the dash or front of the car. Also, not excited about a new headlight adjustment problem that I told to say is a warranty problem despite the fact that it was not an issue prior to our time in your shop...
Hollie B.
Vehicle Make : Toyota
Looks perect! Hopefully won't ever hit a parking garage pole, but if I do, I'll return.
Barbara O.
Vehicle Make : Subaru
Thank you for the quick repair and cleaning the inside of my car as well. The best customer service I've ever received from a car repair shop!
Jessica B.
Vehicle Make : Mazda
Great customer service, frequent communication and I appreciate that my car was done by the time I needed it.
Sarah R.
Vehicle Make : Mazda
Everything was very quick and efficient. The work was done to my satisfaction. Everyone was very professional and friendly.
Metro V.
Vehicle Make : Chevrolet
:)
Samuel K.
Vehicle Make : Saab
Good communication
Eric M.
Vehicle Make : Toyota
**** was great!
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