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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1597 reviews 73%
4 star 331 reviews 15%
3 star 46 reviews 2%
2 star 81 reviews 4%
1 star 123 reviews 6%
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(All Vehicle Makes)
Nicole W.
Vehicle Make : Lexus
5 out of 5
11/19/2016
My experience was awesome in part to the text message updates and especially due to my Lindsey contact person. She was helpful and eased my concerns.
Regina W.
Vehicle Make : Lexus
5 out of 5
11/19/2016
Professionals friendly staff and as always great service.
Terry D.
Vehicle Make : Lexus
5 out of 5
11/18/2016
Jason Davis was ultimate professional. So appreciate his excellent support!
David S.
Vehicle Make : Cadillac
4 out of 5
11/18/2016
My satisfaction goes far beyond what I can say here. I could not be more satisfied with every person who had anything to do with rebuilding and restoring my car. These are the most talented and skillful craftsmen. My car was almost declared a total loss but the Lindsay craftsmen and their managers accomplished the impossible and restored my car. Lindsay truly underpromised and over delivered.
Harry W.
Vehicle Make : Nissan
5 out of 5
11/18/2016
Fantastic service and the car looks great! Everybody was exceedingly polite and helpful.
Jasmin A.
Vehicle Make : Cadillac
5 out of 5
11/17/2016
Great job!
**** L.
Vehicle Make : Toyota
1 out of 5
11/17/2016
Huge scratch on the drivers door now all the way down to the metal. Gavin apologized and said to bring it back for repaint. The repair was to the right rear. He was very nice and his customer service could not have been better.
Cwo Sandra.
Vehicle Make : Lexus
5 out of 5
11/17/2016
I love the reception given from everyone in contact with me. They are very professional and put my concerns at rest. Thank you very much
Kathleena G.
Vehicle Make : Honda
4 out of 5
11/16/2016
From the first moment till the last, your professional staff made the entire proccess painless and easy! No waiting, great communication tools, and loved the helpful and curteous front desk staff. You made a bad situation - getting rear ended- work out ok.
Virginia C.
Vehicle Make : Ford
4 out of 5
11/16/2016
This is the third time my car is serviced at Lindsay Collision (Springfield). The same excellence as usual.
Omer Shifaw.
Vehicle Make : Lexus
5 out of 5
11/15/2016
Excellent job and excellent customer service! I can't thank you enough!
Katherine Pham.
Vehicle Make : Nissan
5 out of 5
11/12/2016
Staff was welcoming, knowledgeable, and communication was excellent! I've taken my car to auto shops in the area, but Lindsay is hands down the best.
Betty J.
Vehicle Make : Lexus
5 out of 5
11/12/2016
The experience exceeded my expectations in professionalism of staff, quality of work, and adherence to cost and timeline.
David C.
Vehicle Make : Lexus
5 out of 5
11/10/2016
My vehicle was repaired at Lindsay Collision and so far it has performed well.Bob the mechanic did an excellent job on the alignment and Rebecca also did an excellent job keeping me informed on all aspects of my vehicle. Thanks very much. David C
Scott T.
Vehicle Make : Cadillac
4 out of 5
11/10/2016
I alays drive away feeling that my automobile and I have just left the showroom floor. Your work is always meticulously beautiful and remains this way!!
Carmisha W.
Vehicle Make : Volkswagen
5 out of 5
11/8/2016
Thank you for keeping me informed
Sharmin A.
Vehicle Make : BMW
5 out of 5
11/7/2016
I had a very good experience from beginning to end. Darion and Gaven were professional and very helpful. The process was smooth and fast! Thank you!
Glenna T.
Vehicle Make : Honda
5 out of 5
11/7/2016
I was very impressed with the service I received. My car looks really good. Thank you!
Mohammad N.
Vehicle Make : Nissan
5 out of 5
11/6/2016
Great customer care.
Victor M.
Vehicle Make : Toyota
5 out of 5
11/3/2016
Stress free experience from start to finish. We were kept informed throughout. Everyone was professional and friendly. The work was completed 2 days earlier than expected. Great job all around.

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