Juan L.
Vehicle Make : Lexus
Profesionalism
Jun Young.
Vehicle Make : Lexus
Communication on the progress of repair could have been better as i was told that the vehicle was going to be ready on 7/16 but when i called on 7/16 i was initially told it was going to be Monday. However Julia at the office handled it very well and i picked up my vehicle on time. The repair was excellent but also managing customer expectation and trust during the process is crucial when it comes to repairing a car which costs considerable amount.
Krista P.
Vehicle Make : Lexus
John Michael was great. He kept me informed through each step of the process and made sure everything was done to perfection.
**** S.
Vehicle Make : Toyota
Justin kept me informed and car repair lloks good
Wai T.
Vehicle Make : Lexus
Very, very happy with the service, quality and price
Jun Choon.
Vehicle Make : Chevrolet
Excellent job.
Haroon M.
Vehicle Make : Nissan
Julia I. Did great job getting my car ready soon as the initial date of completion was unacceptable. The rental Enterprise gave me was too small to match my Pathfinder. They never tried to get me in a bigger 7 passengers car like mine.
I picked up my Nissan PF on Saturday 7/9/16. I enjoyed working with Julia. She's great repair advisor for Lindsay. Plz give her a raise & well deserved promotion
Merle D.
Vehicle Make : Cadillac
Updates are great. My service person, V, was excellent.
**** P.
Vehicle Make : Lexus
After keeping it an extra day saying it was going through final wash by hand and there were a lot of cars ahead of mine I expected a clean car. I picked up the car on Saturday morning and getting it home u noticed the windshield was covered with something and hard for me to clean off, inside all the door jambs are covered with what seems to be dust from sanding and the dash was also dirty. It's a 2016, and I just expected a cleaner car.
The people were very nice at the shop
Lauren E.
Vehicle Make : Lexus
Julia was incredibly helpful and made us feel like we were in the best hands during this stressful time. Thank you all so much!
Susan F.
Vehicle Make : Dodge
Patricia is such a pleasant individual to work with. The car looked great - the paint was a perfect match. It was a very pleasant experience.
Mary Jane.
Vehicle Make : Volkswagen
My adjuster V was super nice and a perfectionist
Mark M.
Vehicle Make : Ford
I appreciate Lindsay's integrated service approach with body work, insurer relationships, and car rental all on site. Very simple straightforward process. Rebecca made the process work well for me.
Shenita W.
Vehicle Make : Lexus
Quality control suffered on this visit. We'll have to have the vehicle returned to correct "several" obvious oversights.
Linda G.
Vehicle Make : Lexus
Rebecca was wonderful to work with! She was friendly, knew her job and made an unpleasant accident very easy. She did everything that she said she would do and my car was ready quickly and looks great.
Wonderful experience!
Lisa S.
Vehicle Make : Honda
****) My car was not completely inspected by 2 different people and I as the customer happened to notice a small error/ mistake in the paint so it ended up being looked it and was found the shop forgot to do part of the repair.
2) my representative gave misinformation about car washing wait time and was not curteuos (i.e. When asked again about the same topic said, "I've been doing this for 15 years but you can wait however long you want to") but another person was extremely polite and helpful who ended up assisting me and she was absolutely wonderful and very knowledgeable.
3) I kept receiving incorrect texts messages that my car was still being worked on after I already received a call that it was finished.
Atul B.
Vehicle Make : Toyota
Excellent experience.
Hong L.
Vehicle Make : Lexus
Communication
Dung H.
Vehicle Make : Toyota
I love how your service thank
Ralph S.
Vehicle Make : BMW
It was the best car repair experience in my 42 years of driving.
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