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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 104 reviews 82%
4 star 12 reviews 9%
3 star 3 reviews 2%
2 star 1 reviews 1%
1 star 7 reviews 6%
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(All Vehicle Makes)
Tim T.
Vehicle Make : Toyota
5 out of 5
6/9/2018
Excellent. Thanks
Joseph P.
Vehicle Make : Chevrolet
5 out of 5
6/9/2018
Excellent communications with updates
Maureen K.
Vehicle Make : GMC
5 out of 5
6/8/2018
Excellent customer service and impressed with NW Auto workmanship and professionalism of staff.
Adiel B.
Vehicle Make : Toyota
5 out of 5
6/8/2018
Like new. Excellent job!
Dale G.
Vehicle Make : Chevrolet
5 out of 5
6/5/2018
This is my fifth time working with NW Auto and I have been completely satisfied each time. That's why I keep coming back. The staff is friendly and the people in the shop know their stuff. Thanks
Naomi H.
Vehicle Make : Subaru
4 out of 5
6/2/2018
Really appreciate the friendly service and the wonderful repair job on my car. It couldn’t have been better!
Jacqueline D.
Vehicle Make : Subaru
5 out of 5
5/31/2018
Awesome communication and updating with vehicle. Really advocated for me with my insurance. Thanks for the stellar work!
Kristina H.
Vehicle Make : Audi
5 out of 5
5/30/2018
Very happy with the service , communication and outcome.
Michelle M.
Vehicle Make : Ford
5 out of 5
5/26/2018
This was a great experience from the start to the end - thank you!
Tony A.
Vehicle Make : Dodge
5 out of 5
5/25/2018
Awesome job will be back would recommend to others seem less from start to finish thanks
Jonathan P.
Vehicle Make : Nissan
5 out of 5
5/22/2018
Holy Cow! My car looks brand new!
James S.
Vehicle Make : Toyota
5 out of 5
5/17/2018
Great job thanks to all
Wolf.janice M.
Vehicle Make : GMC
5 out of 5
5/16/2018
Very professional. Impressive
Martin P.
Vehicle Make : Toyota
5 out of 5
5/15/2018
You guys very nice.Exelent work.we are very happy.thanks.
Vsevolod D.
Vehicle Make : Toyota
4 out of 5
5/12/2018
Wow is all I can say. Amazing servies from start to finish. I have never seen a system like this before and it was a game changer. Crystal clear comununicatiom phone calls , email, text messages with updates. Was completely terifired about having body work done on my 2017 platinum tundra but It looks 100% factory. I am still in aw. Every showed genuine Interest in taking care of me and making me feel confident that I was being taken care of. Thank you.
Joetta F.
Vehicle Make : Ford
5 out of 5
5/11/2018
Awesome....Friendly... Thank You!
Robert B.
Vehicle Make : Chrysler
5 out of 5
5/11/2018
Very professional people, terrific communication and the job looks Great. Highly recommended
Shane B.
Vehicle Make : Cadillac
4 out of 5
5/10/2018
I really can't remember ever being treated better. Your team went so far above and beyond what would have left me satisfied. I had forgotten what it means to be truly taken care of with honesty, promptness, and a customer-first ethos. Your company will be the first in a long time that I can recommend wholeheartedly to anyone who comes my way or into my shop looking for paint and/or body work. Thanks a million McCollum Northwest!
Geoff G.
Vehicle Make : Dodge
5 out of 5
5/10/2018
Went above and beyond expectations. I will defiantly recommend to all my friends and family
John F.
Vehicle Make : Chevrolet
4 out of 5
5/5/2018
Very good work. I can't even tell there was any damage. The body people are great at their jobs and the people up front are great too.

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