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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 104 reviews 82%
4 star 12 reviews 9%
3 star 3 reviews 2%
2 star 1 reviews 1%
1 star 7 reviews 6%
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(All Vehicle Makes)
Lucinda D.
Vehicle Make : Mazda
4 out of 5
3/22/2018
Your staff were totally professional and friendly. I picked up my car today and in the rain it looked really good. I can hardly wait to see what it looks like in sunshine.
Judie G.
Vehicle Make : Ford
5 out of 5
3/10/2018
The workmanship is very professional and the repair was completed timely. In addition the staff customer service was outstanding. Thank you!
Darci M.
Vehicle Make : Toyota
5 out of 5
3/10/2018
Very helpful and friendly. The loaner car was a life saver. The car looks great! I will definitely refer anyone who needs repair to you for business. Thank you again.
Adam J.
Vehicle Make : Subaru
5 out of 5
3/9/2018
excellent service and results. Underpromised and overdelivered. Thank you!
Colleen C.
Vehicle Make : BMW
5 out of 5
3/2/2018
We are very satisfied with the service, repair. Kristen and Sara were wonderful to work with. We will be back in the future if we are need of any repair. Thank you all. We really appreciate everyone’s hard work. Mike and Colleen C
Catherine G.
Vehicle Make : Volvo
5 out of 5
2/28/2018
Courteous, prompt, communicative staff.
Kathy M.
Vehicle Make : Buick
5 out of 5
2/24/2018
Completely satisfied! Everyone I came in contact with were very kind, helpful, and friendly! Will recommend your services to anyone and if I ever need work done again I shall gladly come back to you ????. Thank you for your time and attention????????????????????????????????
Phillip G.
Vehicle Make : Dodge
5 out of 5
2/24/2018
Awesome
Robert C.
Vehicle Make : BMW
4 out of 5
2/15/2018
Slow on ordering parts but overall very satisfied
Richards.donna C.
Vehicle Make : Chevrolet
5 out of 5
2/10/2018
Great service from start to finish. I appreciated the ease of everything...estimate appt, car rental, text updates, quick turnaround etc. Thank you!
Dwaine B.
Vehicle Make : Toyota
5 out of 5
2/9/2018
No criticism - good service!
Kristina T.
Vehicle Make : Scion
5 out of 5
2/3/2018
Good job!
Jonathan C.
Vehicle Make : Ford
5 out of 5
2/2/2018
Very responsive and informative team. The detailing on my vehicle looks great. Thanks, everyone at NW Auto.
Nancy C.
Vehicle Make : Subaru
1 out of 5
2/1/2018
The repair itself was fine, but took almost two weeks which seemed long. The inside of the car has a strong odor—probably whatever is used to clean the mats, etc? I really appreciate the cleaning, but consider a less pungent cleaner? Last but not least,on my way home from work discovered that the drivers side control button to front passenger window not working. Will call tomorrow as 100%certain it’s a relay or wiring that was not reconnected. Which means I will have to go in again. Again, the repair was just fine, which is the most important thing. Thank you!
Dawn D.
Vehicle Make : Chevrolet
5 out of 5
2/1/2018
Everyone I encountered or was helped by was amazing. Answered any questions I had. Helped from a rental to a loaner no questions asked. Everyone who helped me made this experience easy going as possible. Thank you for everything!
Yumiko P.
Vehicle Make : Mitsubishi
5 out of 5
1/31/2018
I was happy to bring my car to your place. You explain well what I need to do and when car work done. Thank you!
Lea N.
Vehicle Make : Honda
5 out of 5
1/27/2018
Wonderful customer service Excellent communication with regular updates Excellent results-my car looks fabulous!
William K.
Vehicle Make : Cadillac
5 out of 5
1/27/2018
Looks great, and kept me well informed
Hannah S.
Vehicle Make : Toyota
4 out of 5
1/25/2018
Thank you so much for going all out for me! You guys really do pay attention to detail when others don't. I appreciate you finding all the hidden damage that the insurance company missed and making sure that my truck comes back to me good as new!
Craig T.
Vehicle Make : Kia
5 out of 5
1/24/2018
Very professional!

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