Nathan T.
Vehicle Make : Chevrolet
Great customer service
Katrina F.
Vehicle Make : Toyota
Car looks good.
Robert D.
Vehicle Make : Honda
Excellent service
Kevin R.
Vehicle Make : Kia
Great communication as to the status of our repairs and expected completion date!
Megan S.
Vehicle Make : Honda
Very friendly and efficient!!! So satisfied!!
Lori S.
Vehicle Make : Toyota
Absolutely satisfied. Well done. Great customer service. Great communication
Sarita M.
Vehicle Make : Toyota
Great service. Like that I was kept in the loop regarding car reoair. I feel accurate expectations were provided at the beginning of the process and were met, Thanks again. Sarnan Mark was awesome. Sincerely Sarita M
Larry N.
Vehicle Make : Toyota
Great job again.
Todd S.
Vehicle Make : Honda
Great work. Great customer service. Ed was great
Elizabeth V.
Vehicle Make : Honda
Every bit of my experience was exceptional. From the moment I walked through the door, the Abra crew, the Geico adjuster, the Enterprise rep, we're all perfectly helpful and welcoming. I got regular updates from Nick with Geico and from Sarnan with Abra, and both were very flexible working with my schedule. A truly uniquely smooth and lovely experience.
Sara K.
Vehicle Make : Toyota
Follow up was amazing, and everybody was very friendly!
Thanks for washing my vehicle, too!
Angela H.
Vehicle Make : Honda
We have had multiple cars repaired at Abra and while our experience was better than normal repair shops, it is well below Abras standards. The extent of the problems revolved around setting and keeping to the timeline as well as the communication around same. We were told we'd have our car by Wednesday and then told Thursday and then Friday and when we went to the personal inconvenience to make arrangements to allow the car to be dropped off at my place of work because we were out of town we were never updated until we called Monday to find out they would try to have the car done by the end of the day.
Finally we asked a small scratch be buffed out (at our expense) while the car was in the shop which was not done. So after experiencing so many delays we decided to ignore the mistake.
Lisa M.
Vehicle Make : Jeep
I can't imagine how I could have possibly been treated any better, and my car is perfect!
Naome P.
Vehicle Make : Chevrolet
Ed at Abra was very good at giving me his attention.
I knew that he was listening to me and concerned that he got
done, what I felt was necessary. I very much appreciated his help.
I will definitely recommend Ed and the Abra body shop to my friends.
Thank you to all of you.
I saw a very good work ethic, and I really, really appreciated that.
Marc O.
Vehicle Make : Volvo
Appreciated the updates and communication!
So far so good... Only have driven it a few miles.
Body repairs look great!
Thank you ????????
Andrea W.
Vehicle Make : Volkswagen
Thanks for your great work!
Claire H.
Vehicle Make : Nissan
The Burnsville team was absolutely amazing! They were so nice in helping me figure out exactly what needed to be done to my car, and getting it all fixed in a timely fashion! I would definitely go back to them again in the future and would highly recommend them!
Cassie C.
Vehicle Make : Mazda
The customer service was okay, I didn't complete get the service I wanted. I felt like I was mishandled in the process when I drop off my car on Monday. I had wish the level of knowing I was being taking car would help me ease the stress but it created more problems then it should. I also disagree how lack of prepared when I arrived so my car would have been taking care of instead of wasting 30 mins of my time arguing about my car damage it felt disrespected and rude. I was not happy and uncomfortable.
Carey &.
Vehicle Make : Dodge
You did a fantastic job. Truck looks like new. Thanks. Carey.
Kaab V.
Vehicle Make : Toyota
I thought you guys did a fabulous job. I felt really welcomed by everyone in Abra. Ed Jones and Nick Huston was a big help and was there every step of the way. So good job you two! Both of you guys are amazing. And finally, thank you Abra for the awesome service you gave me.
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