Tiffany B.
Vehicle Make : GMC
I will continue to come to this location as the customer service is always appreciated. They keep you informed and do a great job. Thanks for your help Matt!
Roger W.
Vehicle Make : Chrysler
Top flight work, excellent service.
Anthoni B.
Vehicle Make : Dodge
Great communication and excellent service.
Mary K.
Vehicle Make : Nissan
The actual repair was done well. My dissatisfaction started when Abra contacted me to set up my appointment (Western Nat'l insurance made contact with Abra and gave my contact info.) Tiffany was not very knowledgable on how the scheduling system worked as she proceeded to give a day and time and after accepting that time, she apologized and said that time did not work. That same sequence happened again before I had an actual appointment time set.
I brought my car in to the Burnsville location on a Tuesday. It was brought to Fairbault on Wednesday. It was brought back to Burnsville on Friday. On Monday I learned no work had yet to be completed on my car yet.
Once the actual work started I have only positive comments but the nearly week long timeframe that past before worked had started that I find unacceptable. If staffing didn't allow for my car to be worked on until August 1st, don't tell me I can bring it in on July 26th.
Michael R.
Vehicle Make : Kia
Good jobs!
James L.
Vehicle Make : Audi
Good work. ????
Katrina W.
Vehicle Make : Honda
Awesome, easy experience!
Mary W.
Vehicle Make : Ford
The communication regarding status was great and repairs were timely!
Karin J.
Vehicle Make : Honda
It looked great!!
Wayne H.
Vehicle Make : Volkswagen
Fast, efficient and perfect.
Terry W.
Vehicle Make : Jeep
Strong petroleum smell inside at pickup. Took an hour with windows open to dissipate.
Jennifer P.
Vehicle Make : Lincoln
The team at Abra was excellent. They kept me informed through the whole process and my car looks great - Thank you!!
Jennifer B.
Vehicle Make : Chevrolet
Ed was awesome!!! He always kept me up to date about my car, and when things didn't go as planned, he informed me right away and kept in contact with me every day. I couldn't have asked for anyone better to work with than Ed at Burnsville Abra! Thank you!
Janet C.
Vehicle Make : Chevrolet
My representative Sarano was outstanding from the moment I came to the door this location treated me wonderful service was fast efficient and took care of everything in one spot I will make sure I send everyone to them if they ever need car repair paint services
Jamie D.
Vehicle Make : Scion
Very accommodating. Job was done same-day which was very convenient.
Larry/mary G.
Vehicle Make : Chevrolet
Excellent work! My car looks better than it did before the accident!
Michelle S.
Vehicle Make : Chevrolet
Good job, efficient
Patrick P.
Vehicle Make : Toyota
Everyone was prompt and polite and professional. Car was done quickly and correctly. Ed Jones even took a few extra minutes with us to make our experience that much better. Thanks!
Mary L.
Vehicle Make : Kia
100% satisfied. Would use them again & would recommend them as well. They are a 10!!
Beth B.
Vehicle Make : Honda
So quick & professional! Highly recommend.
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