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Real Reviews From Verified Customers

Charles G.
Vehicle Make : Toyota
5 out of 5
2/12/2017
You did excellent job.Thanks
Mylee K.
Vehicle Make : Toyota
5 out of 5
2/11/2017
Excellent work, will definitely recommend to others
Bruce M.
Vehicle Make : Toyota
4 out of 5
2/10/2017
Our experience having our car repaired at ABRA on this occasion was as it always has been in the past - EXCEPTIONAL! Kevin and the staff were extremely accommodating and efficient. They offered us several times and dates to have the work completed. The work was done quickly and completely to our satisfaction. One of the technicians, Chad, helped us get the car back to our home after my wife had eye surgery and was unable to drive at all. Overall, our experience could not have been any better and we surely will return again if we ever need repair services and would recommend this ABRA location to whomever might need such repair service. Sincerely, Bruce & Jean Myers
Anna L.
Vehicle Make : Ford
5 out of 5
2/10/2017
Tony was great. Super helpful and knowledgeable.
Joshua X.
Vehicle Make : Mitsubishi
1 out of 5
2/9/2017
Still have a small gap underneath headlight
George &.
Vehicle Make : Pontiac
5 out of 5
2/9/2017
Great communication.
Victoria C.
Vehicle Make : Hyundai
5 out of 5
2/9/2017
Everyone was very nice and it was a quick transaction! Thank you!!
Sarah D.
Vehicle Make : Toyota
5 out of 5
2/8/2017
Taylor was wonderful and went above and beyond. Your staff is excellent.
Donald H.
Vehicle Make : Chevrolet
5 out of 5
2/4/2017
Good job, Taylor is a great representative!
Taylor P.
Vehicle Make : Nissan
1 out of 5
2/2/2017
Horrible customer service; didn't call when they said they would; did not listen to my wishes at all- STARTED ON MY CAR SEVERAL DAYS LATER THAN PROMISED. I will NEVER be using this business again. Absolutely disgusted with how badly I was treated and disrespected.
Denise O.
Vehicle Make : Subaru
4 out of 5
1/27/2017
So pleased with the courtesy, attentiveness & efficiency of service.. & pleasantly surprised that they cleaned the inside of my car.. I'd had a glass bottle of juice freeze & explode in my car & I hadn't gotten it all cleaned up because of the cold weather.. they did a wonderful job of doing that..
Mike Z.
Vehicle Make : Toyota
2 out of 5
1/24/2017
Early in the process ABRA did not call me when they said they would. It took 10 days before I could even get an estimate on when it would be complete. I assume ABRA was just overbooked. Once repairs were started, ABRA did a great job keeping me informed. The bodywork and paint looks just as good as before the accident. Small issues like aiming the headlights and checking the safety for the remote start were forgotten. I brought the car back to get the remote start safety fixed, I was there for 2 hours and left with the remote start still not working and a bunch of epoxy stuck to the underside of my hood. I was able to fix it myself with a socket wrench once I got home, I guess the technicians that day didn't realize it was adjustable.
**** A.
Vehicle Make : Acura
5 out of 5
1/24/2017
Great communication start to finish. And the work looks perfect.
Theodore M.
Vehicle Make : Toyota
5 out of 5
1/24/2017
The repair work on my Camry was done beautifully and in a short amount of time. I was kept advised during the process of repair and appreciated being informed during the repair process. Thank you for a job well done! Irene Molitor
Ann S.
Vehicle Make : Subaru
4 out of 5
1/22/2017
HI''''I was going to phone you tomorrow, Monday, and call you to say I am very satisfied. My car is satisfied also!! Many Thanks. Ann S
Gary F.
Vehicle Make : Jeep
2 out of 5
1/21/2017
I was just another push him through and get our money. I called Taylor to discuss issues and left a message but he didn't call me back, called my insurance agent. I will never use Abra again and warm friends of your services. I will not talk to anyone from Abra so do not call!
Krishna S.
Vehicle Make : Subaru
5 out of 5
1/20/2017
The repair was prompt and people were helpful and courteous.
Saraemma B.
Vehicle Make : Nissan
5 out of 5
1/18/2017
This ABRA location in Roseville was THE best experience I've had with my car, to date. I very much appreciate it and have happily shared it with others.
Karol E.
Vehicle Make : Mazda
5 out of 5
1/18/2017
I am very pleased and would use your services again. I will recommend you to my family and friends and Co workers. Thank you.
Susan B.
Vehicle Make : Toyota
5 out of 5
1/17/2017
The car looked great! You exceeded my expectations

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