Nicholas D.
Vehicle Make : Dodge
This was my first dealing with ABRA and couldn't have asked for a more pleasant experience. John Whitaker, General Manager; Ashley Congdon, Customer Service Rep; and Jon (sorry, I don't have last name) were exceptional!! Greeted me, explained every detail of work, daily phone calls and text updates on status of work, never experienced this much attention as a customer. Repair was done in minimum time with outstanding results. Thank you for such great employees who know how to make customers happy!!!!!!!!
Annette S.
Vehicle Make : Dodge
You really care about your customers!
Manami H.
Vehicle Make : Hyundai
Amazing costumer service
John S.
Vehicle Make : Honda
They did great job on my car
Daniel T.
Vehicle Make : Chevrolet
My car looks amazing! Thank You!
Robyn C.
Vehicle Make : Ford
Ashley was fantastic during my whole experience. She was very knowledgeable, and remained proactive throughout the time my vehicle was being repaired. My car was fixed within a reasonable frame of time.
Janet E.
Vehicle Make : Toyota
The entire process was easy from beginning to end, especially for someone who has never been in a car accident. The staff was friendly and professional.
**** F.
Vehicle Make : Cadillac
Ernie was fabulous to work with! It's obvious to me that Customer Communication and Satisfaction is the most important metric for your Company. Great job .....
Renee H.
Vehicle Make : Hyundai
Thank you for going above and beyond with your service and communications!!!
Kaithlyn A.
Vehicle Make : Jeep
My car came back in worse condition internally than when I started. Sure I have a new bumper but everything else sucked. My car went in running and now I can barely turn It on. They broke my radiator by stupidly driving my car even though I got it towed in and then tried to charge me for a tow they had to do after they broke my car and didn't even tell me about the charge until I called. Matt was super nice and helpful but everything else sucked.
Linda F.
Vehicle Make : Toyota
Great job, fast service
Deborah B.
Vehicle Make : Toyota
Van looked amazing! Thanks for your help!
Deborah B
Jodi H.
Vehicle Make : Dodge
Ashley was awesome and did a really great job of keeping me informed of each stage of completion of my truck. It was a great experience.
Patrick N.
Vehicle Make : Hyundai
Thanks Ernie!
Andrew P.
Vehicle Make : Toyota
The repair to the truck was outstanding. And shows no damage to where the area was.
Scott S.
Vehicle Make : Honda
Great job! Very timely.
Tonya Z.
Vehicle Make : Subaru
They were very professional and kept me informed throughout the whole process. The work was done with excellence. The car was clean and shiny when I picked it up. Thank you!
Cynthia L.
Vehicle Make : Acura
Awesome job. Thank you
Laura R.
Vehicle Make : Dodge
My experience with you guys was absolutely amazing. It was quick and you all kept me updated every step of the way. I could not be happier.
David N.
Vehicle Make : Ford
Very good service. Friendly and helpful staff. Like the way the car looks. Thanks again!
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