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Body Shop

Real Reviews From Verified Customers

Jodi D.
Vehicle Make : Volkswagen
5 out of 5
7/28/2013
I am very happy with the work to the vehicle and the professional demeanor of the service managers that I dealt with. I was not entirely happy with the female I dealt with at the front desk. I believe that she deals with the same "type" of client , those frustrated by am accident or dealing with insurance agencies and therefore she herself is frustrated in general making customer service NOT her number one priority. She said to me on 2 seperate occasions that "I know, I hear that from everyone... Or everyone has the same situation " and quite honestly, as a customer I don't care about everyone else's situation I care about my situation. She gave me false information about the rental car company I had to use... Saying they wouldn't cover my rental on days the my car wasn't being worked on... The manager who walked me around my car told me that was not the case . I think that maybe she just needs some extra help to handle the heavy workload or to learn a little about customer service. All we ( as customers) want is to feel our vehicles will be done correctly and in a timely manner and told in a positive way.
Lorin J.
Vehicle Make : Toyota
5 out of 5
7/20/2013
Thank you Chris and Ryan and everyone! You made an awful car accident experience into fixing the car a therapeutic recovery experience!
Lucile H.
Vehicle Make : Volkswagen
5 out of 5
7/20/2013
Friendly, professional and fast service
Douglas C.
Vehicle Make : Toyota
5 out of 5
7/10/2013
Thanks for the frequent updates.
Stephanie S.
Vehicle Make : Nissan
5 out of 5
6/24/2013
Wonderful staff that made the repair process of my vehicle quick and easy.
Jennifer H.
Vehicle Make : Volkswagen
5 out of 5
6/20/2013
Y'all are always very prompt with information while the work is being done on my car. I keep coming back for body work, your the best. As nice as y'all are I hope I won't have to see you again soon. Thanks
Bill A.
Vehicle Make : Jeep
5 out of 5
6/16/2013
Good communication. I always knew what was going on with my car.
Mike D.
Vehicle Make : Toyota
5 out of 5
6/14/2013
Awesome customer service
Maggie B.
Vehicle Make : Volkswagen
5 out of 5
6/12/2013
Great people
Blayne M.
Vehicle Make : Lexus
5 out of 5
6/8/2013
What a feet experience! Thanks Mike and Chris!
Dillard R.
Vehicle Make : Ford
5 out of 5
6/7/2013
I think they did very good job I love the paint job I love match up everything I love the hold job
Margaret M.
Vehicle Make : Volkswagen
5 out of 5
6/2/2013
professional, prompt, and excellent workmanship! chris jewell was very helpful, honest, and friendly!
Sean E.
Vehicle Make : Subaru
5 out of 5
5/31/2013
Chris did a fantastic job.
Pat L.
Vehicle Make : Nissan
5 out of 5
5/25/2013
Chris's honest and reliable updates really helped me feel part of the process and not forgotten. Thank you to all that helped bring my car back to life. Keep up the good work!
Lane I.
Vehicle Make : Suzuki
5 out of 5
5/25/2013
Top notch work, great service and a guarantee of their work for the life of your ownership - what more could you want? Great communication and near daily updates on the progress of work on your vehicle was much appreciated and provided a personal level of service not offered by the competition. Will use ABRA again when needed (hopefully not too soon!) and recommend them to friends and family.
Matt R.
Vehicle Make : Volkswagen
5 out of 5
5/25/2013
Chris and his team gave me unmatchable customer service. Chris went above and beyond for me on multiple occasions and should be commended for his hardwork and great follow up. The VW is running great!
Melissa S.
Vehicle Make : Volkswagen
5 out of 5
5/19/2013
The Abra team was extremely professional, courteous and did a great job on my car repair. I would recommend them to anyone that needed body work done.
Deborah Y.
Vehicle Make : Acura
5 out of 5
5/15/2013
Stellar customer service & satisfaction. Would highly recommend! Thank You!
Brian H.
Vehicle Make : Volkswagen
2 out of 5
5/14/2013
There is a paint scratch on the spoiler that wasn't there prior to the accident and repair. The Abra representative said they have a 100% satisfaction guarantee and sounds like they'll fix it for me.
Debra S.
Vehicle Make : Kia
5 out of 5
5/9/2013
Kris Jewell is fantastic and if there were more people around like him no one would have anything to complain about. The job did take a couple of days longer than anticipated but it was not really a big deal. In particularly because kris was always prompt in his updates to me

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