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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 147 reviews 82%
4 star 7 reviews 4%
3 star 12 reviews 7%
2 star 4 reviews 2%
1 star 10 reviews 6%
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(All Vehicle Makes)
Jennifer Z.
Vehicle Make : Toyota
5 out of 5
4/13/2018
I was very happy with Chilton Autobody from the moment I called my car insurance to scheduling an appointment (within a day) to leaving the car and picking it up. Great customer service. Email updates are a plus. Friendly workers. One very happy customer!
Wila K.
Vehicle Make : Chevrolet
5 out of 5
4/10/2018
Thank you chilton , my car same as brand new color from the accident side
Kathleen M.
Vehicle Make : Jeep
5 out of 5
4/6/2018
Great communication via text keeping me informed of the progress on the car.
Anthony K.
Vehicle Make : Toyota
5 out of 5
3/30/2018
Prompt courteous service
Cindy T.
Vehicle Make : Mazda
5 out of 5
3/30/2018
I am very satisfied with the customer service I received from the employees at Chilton Auto Body. Everything went extremely smooth and I was updated on my car everyday! If the need arises I would definitely recommend Chilton to my family & friends. Thank you for the wonderful customer service.
Erlinda Baera.
Vehicle Make : Honda
5 out of 5
3/21/2018
Mr Stephens is very courteous, well informed and courteous. The staff are very helpful and then job is almost perfect. I highly recommend Chilton for auto body works. Thank you and all the best.
Liang L.
Vehicle Make : Mercedes
5 out of 5
3/18/2018
The experience is great. Communication is efficient.
George V.
Vehicle Make : Mercedes
1 out of 5
3/18/2018
Missed promissed date, it took 10 days instead of 3, paperwork was entered on the system wrongfully stating that I should pay the deductible eventhough the State Farm insured was at fault and they (state farm) referred me to your shop as part or their network, your representative at day of delivery firmly would not release the car unless I contacted state farm which thankfully answered the phone on a friday night at 530 unlike the person who made the paperwork mistake Who happen to be on vacation, according to the front desk person... my experience with your shop was not great, bumber does not look like pre accident condition (contrary to your advertisements) it is misaligned. Communication with your employees is vary vague and not acertive. I will not return to your shop and have to look at a missaligned bumber because I dont want to deal with you again, and do not contact me.
William T.
Vehicle Make : Hyundai
5 out of 5
3/10/2018
It was great. From the claim guy,Darryl, to everybody else. First class!
Manuel P.
Vehicle Make : Jeep
5 out of 5
2/19/2018
Great job and very fast service. Thanks
Greg L.
Vehicle Make : Ford
5 out of 5
2/14/2018
N/A
Jason N.
Vehicle Make : Acura
5 out of 5
2/9/2018
Excellent work. Glad I went to Chilton.
Ann V.
Vehicle Make : Toyota
2 out of 5
2/3/2018
Tire pressure light was on when I left the shop. I was told it would reset itself if I drove the car around for awhile. So far, it has not reset itself.
Daniel H.
Vehicle Make : Ford
5 out of 5
2/1/2018
Great job, the car looks like new :)
Bidya S.
Vehicle Make : Ford
5 out of 5
2/1/2018
Thank you Kenny and Jonathan for your help. You guys are awesome.
Manuel Cisneros.
Vehicle Make : Ford
5 out of 5
2/1/2018
Very friendly staffs and very happy with the service
Judith H.
Vehicle Make : Mercedes
5 out of 5
1/23/2018
Attitude of personnel was outstanding.
Martine K.
Vehicle Make : Honda
4 out of 5
1/18/2018
Thx!
Douglas S.
Vehicle Make : Toyota
5 out of 5
1/18/2018
I appreciated the ease of working with Chilton, the communication throughout the process, and the quality of work. Thank you, Doug Stone
Robert I.
Vehicle Make : Subaru
5 out of 5
1/17/2018
Thank you, You made a negative experience a positive one.

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