Marilyn D.
Vehicle Make : Honda
Very happy with my repair and the quick turn around. Am retired from State Farm agent's office so well acquainted with ABRA's superb service. Also, know and admire your rep Cathy Embry.
Ernest C.
Vehicle Make : Kia
I couldn't really have asked for anything more. The job was done flawlessly from all I can see, everyone was tremendously friendly, and the job was done quickly. That says it all I think. Thanks!
Lisa R.
Vehicle Make : Kia
Everyone that I spoke with was very helpful. ABRA has great customer service and the quality of the work that was done on my car is superb. I will definitly go back and recommend ABRA.
James E.
Vehicle Make : Nissan
Wonderful experience from start to finish.
**** L.
Vehicle Make : Chevrolet
I was charged beyond the estimated cost a and the job was not completed. The wiring harnesses for my fog lights were removed and never returned to me.
Jillian N.
Vehicle Make : Volkswagen
Great service, friendly staff, happy costumer!!
Ken O.
Vehicle Make : Mazda
None
Jordan D.
Vehicle Make : BMW
The front bumper was replaced along with one of the front headlamps. The front bumper was replaced and looks like nothing ever happened however the front headlamp was replaced but the technician did not align the lamps, it was pointed straight down on the ground, not out in front. I had to go back to get them to adjust this. After taking it back in the daytime running lamps were not working so now the car had to go back in a second time to replace the headlamp they they initially installed and replace it with yet another new one. Test the products and adjust the headlamps when installing new sets so people don't have to come back in to fix them and this is also a massive safety hazard while driving at night, someone could have gotten seriously hurt.
Kevin M.
Vehicle Make : Chrysler
Very impressed with the customer service and quality of the repair done on my van.
Erika P.
Vehicle Make : Infiniti
Great job!
Edythe F.
Vehicle Make : Honda
You not only repaired the damage but took out an extra ding I had on my front door. You were also done in a timely manner and I appreciated getting my car back so soon. Thank you.
Thaddeus K.
Vehicle Make : Kia
I enjoyed the message updates to keep me informed of the progress as well as the quick service to get my car fixed. Excellent job and prompt service! Will use again if needed in the future.
David L.
Vehicle Make : Chevrolet
Bill was great to work with and all of my expectations were met.
Ana R.
Vehicle Make : Hyundai
I like the fast and efficient service. Also the fact that they communicate with me during the whole time off the repair.
Tim C.
Vehicle Make : Volkswagen
Melissa was exceptional. In addition to the text updates the personal calls from Melissa really helped. She provided additional details and answered all of my questions. I really feel that she was working on my behalf to get my car back to the original condition. This is the second time I have used ABRA and would recommend you to anyone in need of auto repair. I would also recommend Melissa as the primary contact. She has exceptional customer service skills!
Rebecca K.
Vehicle Make : Toyota
Happy with service.
Adrienne L.
Vehicle Make : Pontiac
Great and very friendly staff!
Linda H.
Vehicle Make : Toyota
Very happy with service. Pleasant folks to work with!
Marion D.
Vehicle Make : Mazda
I liked the text messages updating me in the progress.
Cheryle P.
Vehicle Make : Toyota
Daily updates referencing the status of my vehicle repairs were most helpful. Bill was extremely nice and informative and was the epitome of what great customer service should be.
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