Cayla H.
Vehicle Make : Acura
The ABRA team on Germantown parkway was great! Especially Josh and the female worker (can't think of her name). They were so friendly and helpful. I thought this process was going to be tedious but it went so smoothly and I didn't have to do much at all. My car was ready in 2 days and the results were great. I would definitely recommend them to anyone I know.
Camilla M.
Vehicle Make : Chrysler
Abra was very professional. I really enjoyed receiving a text messages every morning discussing the process of my vehicle. I wasn't expecting my car to be washed and clean on the inside
Thanks guys!!!!!
Chrisopher C.
Vehicle Make : Toyota
The experience was pretty smooth. The people there looked at my car, gave me an estimate, and sent me on my way. When the time came for my appointment the amount didn't change much and they finished in good time.
Anita B.
Vehicle Make : Ford
The staff was wonderful and very helpful, especially Courtney!
Jonathan F.
Vehicle Make : Ford
The team at Abra and specifically Jason not only repaired my car but made sure that everything that I wanted out of the repairs was met perfectly.
Ben T.
Vehicle Make : GMC
The service was above and beyond what I expected. I was a little embarrassed when I dropped my truck off, because it had just rained, and was filthy. But when I went to pick it up, much to my surprise, it was washed! The wash was one thing, but to take the time to add tire shine? Incredible! The job was done flawlessly, and the updates by text eliminated any questions that I might have had during the process. And the relationship Abra has the the car rental service is just the icing on top of the icing. The team at Abra has it all figured out.
Jason M.
Vehicle Make : Honda
Car looked great and communication was very good. Very happy. One improvement: the installation trash was left in the trunk.
Mary E.
Vehicle Make : Nissan
My car looks brand new after I picked it up! They did a great job and fast too.
Darryl W.
Vehicle Make : Chevrolet
We made an appointment to get an estimate 2 days prior. I arrived 30 minutes before time and was treated as if I was interrupting the receptionist/service provider. I didn't get her name. After I waited 30 minutes for the appointment time, I was told it would be an additional 30 minutes. This was my first time using ABRA and my first impression leaves a lot to be desired. Finally, service provider Jason seem to notice my dissatisfaction and went into overtime to attempt to remedy the situation. He assisted me. Repairs finished earlier that initially promised. Farmers agent stated deductible was 200, but Jason stated 500. Attempts made to contact adjuster on Saturday, but no avail. Paid 500 and will contact Farmers agent Monday. Not pleased with ABRA.
John W.
Vehicle Make : Nissan
Always great service and greatest people!
Angelia S.
Vehicle Make : Infiniti
The Abra team was Exceptional from start to finish of the process and my vehicle was completed earlier than scheduled I was very pleased.
Bob W.
Vehicle Make : Toyota
MY REPAIRS WERE DONE QUICKLY & MY TRUCK LOOKED BRAND NEW WHEN THEY FINISHED. THEY KEPTED ME WELL INFORMED EVERYDAY. I WOULD DO BUSINESS WITH THEM AGAIN IN THE FUTURE.
Bob W
Kim B.
Vehicle Make : Nissan
Well, my father had taken his car to your Colllierville Loki
location last Monday and was very pleased. They
were going to do my car as well, but you all were
able to work me in sooner. I have know regrets, and
I have told a few to patronize your business.
Cheryle S.
Vehicle Make : Ford
Very helpful in keeping us informed .
Karleen T.
Vehicle Make : Toyota
Friendly, efficient, professional, detailed.
Dan H.
Vehicle Make : Buick
Great service, got it finished ahead of schedule and kept me updated everyday. I have told a bunch of people because you just don't get that good of service anymore. Dan H
They were very professional very nice and very Curtis
Lashunda F.
Vehicle Make : Dodge
The staff was very courteous and friendly. I loved the text updates. Recommending to anyone that has an accident. Excellent company to work with. I'm glad to have my car back looking like it's off the showroom floor. Thanks!
Donald M.
Vehicle Make : Jeep
Friendly / Quality Work on time
Walter E.
Vehicle Make : Ford
Very smooth process. Everyone we were in contact with were very professional, answered all of our questions and kept us up to date on all repair work. Loved the daily text updates. Keep up the good work!
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