Kevin K.
Vehicle Make : Toyota
Chris and the rest of the ABRA team exceeded my expectations. They are very professional and I sincerely appreciated the speed and frequency of the communications. In addition, the team delivered excellent quality repairs well ahead of my anticipated schedule and should be commended. Thank you for quality service.
Kevin
Venkatesh K.
Vehicle Make : Honda
Service and customer care
Cheryl R.
Vehicle Make : Honda
the hood of my car was not closed & I didn't find out till I was on the freeway at 65 mph and my hood was going up & down. Very dangerous and could have been disastrous. I did not appreciate my saved radio station being changed. There was no reason to be messing with my radio.
Juan G.
Vehicle Make : Toyota
I had the unfortunate experience of having my car vandalized the first night I arrived in Nashville for a week visit. Chris was great in working to get my car repaired and driveable in 4 days time. He kept me posted as we went along. Thank you.
Robert M.
Vehicle Make : Lexus
job well done, extra mile gone to by touching up a few nicks and scrapes on car in other parts using the pain from the main body. no big deal, and no extra cost to abra or myself. but noticed and greatly appreciated.
Tom W.
Vehicle Make : Toyota
My car looks great. Everything works. Chris did a very good job keeping me informed of the progress
Ruth C.
Vehicle Make : Nissan
The e-mails are nice but kind of a waste because they did not provide any information. Just little thing like my car is happy-well did you take the bumper off today or start painting today? Thank would have been nice to know what step the car repair process was in.
Peter W.
Vehicle Make : Chevrolet
The interface between Liberty Mutual, ABRA and Enterprise Rental was exemplary. The feedback and updates from Chris at ABRA was first rate. The repairs were "back to new" status.
Very pleased with the overall experience.
Michael C.
Vehicle Make : Mercedes
The quality of the work is excellent and Chris contacted me often during the process to update me on the progress of the job. Very pleased.
Winifred F.
Vehicle Make : Toyota
Jena Green was very professional and I was really taken back by the top-notch communications and how promptly my car was fixed.
Clara T.
Vehicle Make : Volkswagen
The car still needed a touch up and**** was willing to go the extra mile to make it right. Jena is a sweetheart and a keeper. Hard to find good customer service these days.
Chris W.
Vehicle Make : Toyota
Repair was timely and customer service handled all questions with ease.
Leslie P.
Vehicle Make : Mercury
WE're totally pleased with the service, the repair, and the whole experience. Thanks...Les and Frances Page
Dean B.
Vehicle Make : Nissan
Great job, amazing turn around 28 hrs u guys rock
Chaurette D.
Vehicle Make : Ford
Everyone was extremely helpful and accommodating. They went out of their way to help me get my car in as quickly as possible and get my rental car there. The updates were very helpful and kept me constantly informed. I will never take my car anywhere else.
Amanda H.
Vehicle Make : Hyundai
They were amazing. Service was fantastic and my car looks great!
Earline S.
Vehicle Make : Honda
Dennis ****, Jena Green, and Chasity Eiserman were the individuals I was in contact with during the repair process. They are extremely customer oriented and go above and beyond. Excellent representatives of ABRA. Thank you to them and the individuals that repaired my car.
Bradley C.
Vehicle Make : Honda
From start I was very impressed with the entire process at Abra. I was kept updated the entire time and all staff members were extremely nice and professional.
Bradley H.
Vehicle Make : Honda
Dennis, Jenna, and Chasity were so helpful when I was going through a stressful time. I appreciated their friendliness and willingness to answer all my questions.
April W.
Vehicle Make : Chevrolet
Thank you for completing my car so fast!
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