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Body Shop

Real Reviews From Verified Customers

Ricky W.
Vehicle Make : Toyota
5 out of 5
12/15/2016
The texts were really nice. Keeping me updated. Everyone was extremely nice too. Not to mention how fast my car was completed.
Kelli M.
Vehicle Make : Acura
5 out of 5
12/14/2016
I was so thoroughly impressed with the kindness, professional manner of the workers and it was a pleasure going there!! Tim was wonderful and Lisa made me feel right at home. I will highly recommend Abra to others!!! Thanks again!
Carl D.
Vehicle Make : Toyota
1 out of 5
12/13/2016
After dropping off my vehicle on Tuesday, I was chagrined to learn that as of Thursday evening it was still number seven in the queue for the dent removal room. When I made the appointment months earlier, I said I was in no hurry, that it could be scheduled whenever they could do it. In the end you paid for three days of my rental car but it is still a hassle to not have my vehicle only to have it just sitting there. The work seems good.
Susan T.
Vehicle Make : Acura
5 out of 5
12/12/2016
I appreciated the regular updates I received via email so I knew the progress of the repairs. I also appreciated the phone calls to also let me know the progress of the repairs.
Wendy S.
Vehicle Make : Hyundai
5 out of 5
12/11/2016
Thank you!
Anders L.
Vehicle Make : Subaru
1 out of 5
12/10/2016
Customer Service was fantastic! Unfortunately, there is something wrong with the door they replaced, so I have to bring it back in to be fixed.
Kelly P.
Vehicle Make : Toyota
5 out of 5
12/9/2016
They were fantastic to work with!
Glenda D.
Vehicle Make : Toyota
5 out of 5
12/9/2016
Great customer service
Betty Or.
Vehicle Make : Subaru
4 out of 5
12/9/2016
Everyone at Abra were professional and pleasant From the time of the estimate to the pick up of our vehicle. Lisa at the front desk was especially helpful, willing to listen and treat all of the customers I saw her deal with, professionally and efficiently. I had a problem with Hertz rental and she helped me navigate the issue without Any negative words. Thank you for the workmanship with our Subaru Bill and Betty Rooks
Natalia B.
Vehicle Make : Volkswagen
5 out of 5
12/9/2016
Great job! Thank you, thank you, thank you! !!
Jaimie G.
Vehicle Make : Range Rover
5 out of 5
12/7/2016
The process of repairing my vehicle was seamless. You kept in close contact with me and gave me an update on my car every day. I'm very happy with the services provided and will highly recommend you to anyone in need of repairs or services.
Lauren G.
Vehicle Make : Volkswagen
5 out of 5
12/6/2016
Tim was great! Very friendly and kept me updated.
Lane R.
Vehicle Make : Chevrolet
4 out of 5
12/6/2016
Wonderful experience! Lisa R at the front desk in Madsison was always incredibly helpful and kind and organized, even in the midst of the crazy hail damage rush. She made my visits to abra enjoyable!!! Thanks to her and the great service at abra I would recommend to everyone. Thanks Lisa!! While it's never fun to get your car repaired I do look forward to coming back in the future!
Brendon N.
Vehicle Make : Honda
1 out of 5
12/5/2016
My repair took 10 days longer than estimated (some of that was Thanksgiving but still quite over the estimate). This was made much worse by all the automated texts that Abra sends; those had no informative content and were mainly confusing. Then when I got the car back, the speaker in the area where my trunk was damaged was newly damaged from the repair process. Now I have to take more valuable time out of my workday to bring it in again. I can't even imagine recommending Abra to anybody.
Carl R.
Vehicle Make : Subaru
3 out of 5
12/2/2016
Took longer than expected.
**** D.
Vehicle Make : Acura
5 out of 5
12/1/2016
Juliette was great!
Judy G.
Vehicle Make : Subaru
5 out of 5
12/1/2016
Very pleased with your business. Excellent work and nice people going out of their way to assist me. Thank you. I would recommend your business to others.
Maisa A.
Vehicle Make : Honda
5 out of 5
11/30/2016
The only thing that i found to be bothersome is that the interior of the car smells havily of paint. Hopefully that will get better soon! Thank you for your service and for the constant updates! Best regards
Douglas K.
Vehicle Make : Volkswagen
5 out of 5
11/30/2016
Scott was outstanding to work with. Thank you for the professional service.
George K.
Vehicle Make : Hyundai
5 out of 5
11/30/2016
The repair was done much faster than I anticipated which is definitely a plus. The quality of the repair was great as well. While I don't hope to have any future hail damage, I will definitely use Abra again.

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