Palaniappan C.
Vehicle Make : Acura
The entire process is really a bad experience. Every day status contradicts with another Status/ progress of repair. After delayed repair , when went to pick up the car, one of the major damage , which was meant to repaired was not even noticed and they said technicians forgot to notice and will repair. The damage is very much noticeable and it was meant to be repaired. Again delay in obtaining the car . Now I really doubt the quality of work being done on the car
The entire episode is really a bad experience
Aman P.
Vehicle Make : Toyota
Julietta was awesome to work with. She kept me updated constantly and made the whole process smooth. I definitely think highly of Abra after this experience.
Michael H.
Vehicle Make : Toyota
Julietta was very helpful. Very pleased with the service and would come back.
My D.
Vehicle Make : Toyota
Friendly service and was always updated
William G.
Vehicle Make : GMC
I got to say keep up the great great work you all do. Everybody I dealt with made me very happy and comfortable. I will definitely recommend your place to family and friends. Once again thank you very much and again keep up the great work.
Richard E.
Vehicle Make : BMW
Very impressed with the level of professionalism, thoroughness and attention to detail. Also found Abra very helpful and timely with the rental. Keeping me informed with the process was great. First impressions at the front desk were excellent.
Thank you so much
Annette F.
Vehicle Make : Hyundai
Car looks like new. Great customer service
Daniel L.
Vehicle Make : Ford
Andrew and Brenda (?), the receptionist, were extremely helpful. They were polite and knowledgeable and accommodating. It was a pleasure to work with them.
Justin H.
Vehicle Make : Subaru
The customer service was outstanding. The repair was outstanding. Having paint damage that wasn't there as part of the original repair was not outstanding and I think I need it repaired.
Heaji S.
Vehicle Make : Toyota
Thank you for your excellent service. I am happy my car looks like nothing had happened, and I was impressed with your customer service (very friendly and also professional). One thing that I did not meet my expectation was the estimated repair time- it was originally estimated to be finished after 2 days, but it ended up being one more business day and since the weekend was in between it ended up being five days, and I was unprepared for not having a car for five days (I would have picked another day had I known this). Other than that the service was beyond expectaiton.
Randy T.
Vehicle Make : Chevrolet
Thanks for the extra effort it took to get the Camaro looking good as new. We were pleased with the personal service the was given us. Thanks to everyone at ABRA !!!
Andrew J.
Vehicle Make : Buick
All staff were very helpful and informative.
A great experience. Thanks.
Congyu W.
Vehicle Make : Toyota
Wonderful customer service! The customer rep was great! Very professional!
Dustin A.
Vehicle Make : Chevrolet
I was well informed at every step of the way and they did a wonderful job overall. The detailing at the end was a wonderful surprise as well.
Bradford H.
Vehicle Make : Subaru
Courteous, helpful, professional great job
Conrad L.
Vehicle Make : Honda
Found that everyone I came in contact with
displayed very friendly and a sincere business
like approach to his or her specific task.
Juan M.
Vehicle Make : Mercedes
Great job
Sabrina L.
Vehicle Make : Dodge
Lisa at the front desk is a pleasure to interact with. Every time I go to ABRA, she is friendly and smiling. She manages to make me feel as if I am the most important customer in the world. Great job!
**** T.
Vehicle Make : Toyota
It was a long time since I needed an auto body shop and ABRA made the experience mostly painless. (problem that had nothing to do with ABRA: recent hail damage put a crunch on all auto body shops in the area and so I assume we had a slight delay) I glad you had the rental car service so close and easy to use.
Dhanan S.
Vehicle Make : Honda
Overall very good. Though there is some turbulence sounds when I'm driving. So I'll have to wait and see whether or not I'm fully satisfied in a long-term
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