Lawrence I.
Vehicle Make : Honda
Excellent work. Faster than I expected. Some of the nicest people that I have ever dealt with.
Mike M.
Vehicle Make : Audi
My only complaint is the way you ask for feedback after the work is done. I did not really think it good policy to inform a customer that they will be receiving a survey and that it is very important that every item be rated a "10". Yes, that indeed is an amazing goal (and probably one I would have given on my own without being TOLD to give it). For me, it invalidates the meaning of a customer survey. It hints that you only want to hear what you want to hear. That is why I opted out of the survey. Your work on my car was fine. The customer service in the shop was fine. The survey procedure.... Questionable.
Joseph L.
Vehicle Make : Honda
Great job all around. Julietta was amazing and made the entire experience as painless as possible. This was my first time at Abra but I will definitely use you again in the future.
Matthew H.
Vehicle Make : Toyota
Professional and courteous, all the personnel involved made me feel confident and comfortable that my vehicle would be complete to the highest standards. Without disappointment, I was happy to see my vehicle in excellent condition. The staff I met with were very professional, courteous and polite.
Alan C.
Vehicle Make : BMW
Nice job
Kisha R.
Vehicle Make : Hyundai
Everyone there is always so friendly, it feels like they really care about your car. It is never a good experience to have to take your car for body work but I've always had a fantastic experience. Andrew took a few extra minutes to clean some black spray off my car that was likely caused by the shop next door which made a visit/experience perfect. This shop is the only choice for me and my cars!
Theresa W.
Vehicle Make : Volkswagen
Excellent communications and information
Tyree B.
Vehicle Make : Chevrolet
Julietta was wonderful, she kept me updated on my car repairs and she was very helpful.
Susan G.
Vehicle Make : Dodge
Looks great everyone Julietta, Eric, Paul and your lovely receptionist was wonderful Thank you.
Yuetwing Frank.
Vehicle Make : Honda
Nothing much. Great work and I appreciate the updates.
Sondra P.
Vehicle Make : Hyundai
Friendly and knowledgeable people who seemed genuinely pleased to have my business!
Melodie B.
Vehicle Make : Mazda
Thank you so much. Best service team ever, hands down.
Glen M.
Vehicle Make : Honda
Job was done perfectly
Troy R.
Vehicle Make : Lexus
Excellent service
Gary R.
Vehicle Make : Nissan
Good work.
Beau N.
Vehicle Make : Hyundai
Thanks for being flexible with my vacation schedule!
Tom H.
Vehicle Make : Volkswagen
The staff was AMAZING from beginning to end. A combination of personal and professional. A perfect combination and generally hard to master.
ABRA you did it!!!
Thanks for making me feel comfortable and VERY satisfied!
PS. Watch who you stand next to in the cafeteria line!????
Keep smiling! ????
Kristen S.
Vehicle Make : Mazda
customer service and the final product were great.
Adrienne S.
Vehicle Make : Honda
The young woman who did our estimate for us was absolutely great - her explanations of everything that needed to be done and how it would be done were excellent. I had gotten a previous estimate and they only handed me the estimate with no real explanation of why it was so expensive. Everyone was so friendly and helpful at ABRA. The quality of the repair was excellent too. Thanks!
Robert B.
Vehicle Make : Subaru
Outstanding and professional service provided by the Madison team; particularly Lisa & Tim. Would recommend Abra anytime.
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