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Real Reviews From Verified Customers

Jamilet R.
Vehicle Make : Mitsubishi
5 out of 5
3/2/2018
Excellent service they took good care of my car
Jeff H.
Vehicle Make : Honda
4 out of 5
2/24/2018
One of the best customer experiences I have had in a long time. Really appreciated the many update calls. I never had to call once to find out what was going on with my car. When my wife and daughter picked it up it was inside, clean, and perfect. I will recommend Abra every chance I get. I don't know who owns Abra or the Odana Rd. location, but they have somehow found a way to resurrect a sense of decency and respect for the customer into your business model. Nice work from everyone at the front desk to the painters! Jeff H
Megan H.
Vehicle Make : Honda
5 out of 5
2/24/2018
You were phenomenal!!!
W M.
Vehicle Make : Infiniti
4 out of 5
2/23/2018
ABRA kept me appraised about how the repairs were going, and the car was ready when they said it would.
Carolyn M.
Vehicle Make : Toyota
5 out of 5
2/23/2018
you all were awesome! especially want to appreciate Lisa at the front desk and Jim in quotations. they both were amazing~ I felt so taken care of my car looks great!!
Patricia J.
Vehicle Make : Chevrolet
5 out of 5
2/23/2018
The staff at Abra makes an unpleasant situation easy to handle. They truly put the customer first. Very refreshing!
Marina P.
Vehicle Make : Toyota
5 out of 5
2/23/2018
Everyone I talked to was very kind and friendly. I appreciate how a lot of my questions were answered before I even had a chance to ask them.
Ian P.
Vehicle Make : Subaru
5 out of 5
2/23/2018
The experience was about as smooth and easy as I could have hoped for. Everyone I worked with was friendly and professional and my car was repaired very quickly.
Paula L.
Vehicle Make : Chevrolet
5 out of 5
2/22/2018
The repairs were done quickly and professionally. The ongoing communication was appreciated as well as taking care of getting the rental car returned for me. The whole process was easy on my part. Thank you!
Donald K.
Vehicle Make : Toyota
5 out of 5
2/22/2018
Wonderful! We were so impressed that the car was also cleaned on the inside. It was like getting a brand new car! Thank you !
Jeri H.
Vehicle Make : GMC
5 out of 5
2/22/2018
The people from this company were very friendly and made you feel like your vehicle was in the best of hands.Thank you for keeping me informed and getting me a rental car and making this a very good experience. I hope I never hit another deer but if I do I would surely use ABRA again.
Heidi G.
Vehicle Make : Nissan
5 out of 5
2/22/2018
Thanks Jim! Everybody was friendly. You have good customer service. Thank you.
David K.
Vehicle Make : Hyundai
4 out of 5
2/19/2018
A week's rental was a little bit of a surprise. The work looks great. Thanks!!!!!!!!!
Justin D.
Vehicle Make : Lexus
4 out of 5
2/17/2018
Liked the fact there weren’t any surprises following the estimate and the individuals I worked with (front desk and my specialist) were very friendly and easy to work with. Highly recommend.
Elizabeth H.
Vehicle Make : Toyota
5 out of 5
2/16/2018
Start to finish, your staff thought of every detail. The ladies at the counter were helpful, knowledgeable & very pleasant. (Please give them all raises!) The repair process & timing was explained to me as well as dealing with the rental car from Hertz. My car is beautiful! You can't tell where the damage was. I am glad State Farm refers people to you. In the future I will refer anyone looking for repair work to you. I am not exaggerating these comments... you were all wonderful to deal with & I will be telling this to State Farm also. Thank you again.
Juilia L.
Vehicle Make : Toyota
4 out of 5
2/16/2018
Tim was professional, friendly and helpful, as was the front desk ladies. The process was fairly smooth. One difficulty: the lack of parking!!! Really difficult to navigate in and out. You’re going to have more accidents to fix (or is that the goal? Ha Ha).
Michelle S.
Vehicle Make : Chevrolet
5 out of 5
2/16/2018
Everyone was great. Very good service.
Keith T.
Vehicle Make : Hyundai
5 out of 5
2/14/2018
Scott Ackerman is great to work with; very thorough and communicative on the process. Goes the extra mile to satisfy customers. Will recommend Abra Auto Body & Glass to anyone in need of body repair and will continue using Abra if I encounter any additional repair needs.
Naomi C.
Vehicle Make : Toyota
5 out of 5
2/13/2018
It's always pretty easy working with ABRA. Thanks!
Bob C.
Vehicle Make : Lexus
5 out of 5
2/13/2018
Everyone was very professional Bob C

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