Alice F.
Vehicle Make : Acura
Very happy with the result and how the case was handled. we originally had appointment for another two weeks later since you were busy, however, something else was wrong with the car due to the damage not seen initially so we need to ask to move the repair date up and you promptly responded and did a good job on the repair. The car looks like a new car. The people are friendly and professional too
Pratap A.
Vehicle Make : Subaru
Andrew was professional and courteous. He explained what needs to be done above all did a great job at a best price.
Thanks,
Pratap
Eric H.
Vehicle Make : Honda
Great job with my repair, and they got it done 2 days earlier than the original quote.
Jeremy B.
Vehicle Make : Hyundai
quick and easy
Jason H.
Vehicle Make : Subaru
Very friendly and great communication
Dean W.
Vehicle Make : Volvo
The folks at ABBRA were so completely professional. Best experience ever. Best customer service!!!!
Tim W.
Vehicle Make : Lexus
Some follow up work required but not unexpected as it was a big job!
Aaron K.
Vehicle Make : Toyota
I appreciated the daily updates which helped us prepare the rental car return and plan our normal events with little change/adjustments.
Staff were courteous and responsive every time!
Marc C.
Vehicle Make : Ford
I will absolutely come back in the future if I need any work done. Everyone was very professional and patient with my many questions. The work done is of very high quality. Thanks so much!
Ross S.
Vehicle Make : Dodge
Very good. Thanks
Amy S.
Vehicle Make : Kia
Friendly and super efficient!!
Susan F.
Vehicle Make : Toyota
Excellent and friendly customer service. On time and job well done. Will return if the need arises in the future.
Ronald L.
Vehicle Make : Toyota
Excellent job, excellent communications, done on time..my car has never been cleaner..use me as a reference. Ron Lestikow. Also the lady at the desk was excellent also. Questions: my cell:****-****-xxxx.
Ronni L.
Vehicle Make : Honda
Everybody was very polite and courteous. I loved the updates I received, and was pleased with the speed with which my repairs were completed. Lisa at the front desk is a ray of sunshine!
Sherry E.
Vehicle Make : Toyota
Lisa is a fantastic person. She is kind as can be, genuine, caring, helpful, considerate and fun. Tim is thorough, organized, responsible, and goes above and beyond to satisfy the customer.
Olivia Z.
Vehicle Make : Toyota
My car was repaired faster than I expected which was great. The people I spoke with were all very friendly. I want to say a special thank you to Lisa (? At the front desk) and Andrew who were exceptionally helpful.
Diane R.
Vehicle Make : Chevrolet
well done
Mary M.
Vehicle Make : Toyota
The ABRA team at Madison Odana is exceptional. Having a car accident is not fun. But Lisa Rowin recognized my anxiety, introduced me to the process and immediately put me at ease. Andrew **** guided me through the paperwork and repair estimate. He gave me daily updates and let me know as soon as my car was ready for pick up two days BEFORE I expected. General Manager, Paul Enerson, saw that I was cared for above and beyond my expectation. These people should be doing your customer care training. Throughout my car repair experience from initial contact to picking up my finished vehicle they provided expert professional care laced with neighborly kindness and caring. It was a wonderful experience. I will recommend ABRA Odana to all my family and friends.
Sara L.
Vehicle Make : BMW
I thought the service was excellent from estimate to pick-up. I would suggest increasing capacity. Three full weeks from estimate to drop-off is a long time.
Natalya K.
Vehicle Make : Infiniti
Thank you for great service
Social