Charity B.
Vehicle Make : Volkswagen
Ashley was very informative about the process. She did a great job keeping us in the loop but balanced it well with not just calling to say she called she had pertinent information and knew what she was talking about. Also I believe his name was Dean was has a high level of integrity. When I asked him about a small rock chip on the hood he could had tried to sell me what I would expect would have been an expensive repaint of the hood but he provided another much more logical option. Besides the obvious of what looks like a very high quality job these two other elements are what will make me return for anything like this in the future along with recommend you to my friends. Thanks Scott
John C.
Vehicle Make : Toyota
repair met my expectations ... and final cost came in less than original estimate. I'm well pleased.
Richard R.
Vehicle Make : Nissan
Very professional and very nice to deal with. Very happy with our results.
James M.
Vehicle Make : Subaru
Nice people, great status updates, beautiful workmanship, finished ahead of the estimated completion date.
Jon S.
Vehicle Make : Ford
Nate was great to work with. I will bring all my cars to Abra in the future.
Julie M.
Vehicle Make : Toyota
They called almost every day to update us on the repair status which was great.
Megan D.
Vehicle Make : Chevrolet
Truck looks great and it was done in a very timely manner. Did a great job of keeping us updated and informed on everything that was happening and all the progress that was being made.
Victoria B.
Vehicle Make : Ford
Wow. Great service!
Andrine B.
Vehicle Make : Toyota
I was kept informed as things progressed and the whole process went smoothly. The car looks great.
Gladys S.
Vehicle Make : Toyota
Great sevice. Thank you! Jerry Strom
Angeline W.
Vehicle Make : Honda
I would highly recommend ABBRA- Delafield to anyone looking to get repairs for their vehicle. They were extremely professional throughout the whole process. They were prompt with initiating communication and follow through with insurance and excellent with filling me in on where they were at with their work and extremely accommodating while I was out of town. When I returned from my trip, I was so happy to see how beautiful my car looked!! Flawless work! Ashley, the receptionist is awesome!!! I rarely write reviews but they deserved one!!
Mark K.
Vehicle Make : Ford
The customer service that you provided was fantastic! If I was told I'd receive a call with an update at around certain time, they always called. I appreciated all the updates as the repair went on. And your staff was always more than pleasant to speak with! I'd recommend you to anyone! Thanks for a great experience during an unpleasant situation!
Cynthia F.
Vehicle Make : Infiniti
Nice people
Lynn D.
Vehicle Make : Lexus
a LITTLE TOO MUCH FOLLOW UP WITH EMAILS AND PHONE CALLS. EMAILS WOULD BE ENOUGH.
Steven S.
Vehicle Make : Dodge
Great communication through the whole process. Customer service was superior.
Richard B.
Vehicle Make : Volvo
thanks, good as new again
Duane S.
Vehicle Make : Chevrolet
Do to an unfortunate accident I had to use the service of Abra for the second time in many months. Service is amazing, they update you daily on service. My vehicle came back looking "new" again. Cleaned out interior and out, didn't want to drive it smelled and looked that awesome, keep up the good work, but then again I think that is a given with your company! Thank You!
Victoria F.
Vehicle Make : Ford
You guys got the job done quickly and precise.
Ethel L.
Vehicle Make : Chevrolet
Every employee was exceptional! From explaining the process, daily updates, and the assistance in the returning of the rental vehicle! I was extremely pleased with the individual who called and left a detailed message on what was being replaced, etc! I will definitely be recommending your company to anyone in need of repairs. Thanks to all for helping me through this stressful time.
Patricia K.
Vehicle Make : Cadillac
Everything was very satisfactory
Social