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Body Shop

Real Reviews From Verified Customers

Mike B.
Vehicle Make : Chevrolet
5 out of 5
1/29/2016
Shawn was great with giving me updates twice a week and keeping me informed. Great customer service.
Alexander E.
Vehicle Make : Audi
5 out of 5
1/28/2016
Amy and Sean, the two folks I interacted with, were wonderful. I feel confident that you all stand behind your repairs and would help out again if needed. Thanks!
Rachel Anne.
Vehicle Make : Honda
1 out of 5
1/26/2016
I noticed my door handle was not fixed and the guy told me it was on the invoice to get fixed but I guess the guys missed fixing it.I just have to call and set it up to get fixed but other then that the passenger door looks great.
Shannon C.
Vehicle Make : Honda
5 out of 5
1/26/2016
10/10
Donald R.
Vehicle Make : Chevrolet
5 out of 5
1/26/2016
A perfect job
Jenny C.
Vehicle Make : Mercedes
4 out of 5
1/17/2016
Mike Poelker was the best person to deal with in updating me on my car and taking the extra care to ensure it was done in a timely manner. The lady at the front desk named Amy, was super nice in making sure payment was complete from the responsible party paying for the car. A great team that truly care about their clients! I will take any of my cars there and highly recommend this Service King on Mallory Station Road, Franklin, TN to anyone!!
Julie O.
Vehicle Make : Acura
5 out of 5
1/16/2016
The process was very easy and convenient.
Tricia J.
Vehicle Make : Lexus
5 out of 5
1/16/2016
Staff especially Mike who took great care of me
Debbie S.
Vehicle Make : Mini Cooper
5 out of 5
1/16/2016
Fantastic job.everyone was personable and friendly. Mike Poelker was excellent..knowledgeable..I would service my car there again and recommend service king to everyone. Thanks so much!!!!
Michael T.
Vehicle Make : Porsche
3 out of 5
1/13/2016
Notifying the Customer in advance about the scope of work, especially repair versus replace decisions. Just in case they would rather pay more to replace a body panel versus simply repairing it.
Robert R.
Vehicle Make : Nissan
5 out of 5
1/12/2016
Shawn did a great job
Nancy D.
Vehicle Make : Lexus
5 out of 5
1/9/2016
Mike did a great job getting our Lexus looking better than ever and worked hard to complete the job quickly to save us a hefty rental car charge. Of course he must have a great team behind him. Brian and Nancy D
Barbara B.
Vehicle Make : Honda
5 out of 5
1/7/2016
Very good work
Brad D.
Vehicle Make : Acura
5 out of 5
1/6/2016
A service! Thank you!
Steven T.
Vehicle Make : Nissan
5 out of 5
1/6/2016
Mike was extremely thorough and detailed through the process making sure every last item was repaired correctly. I would absolutely recommend Service King to everyone I know!
Fredrick S.
Vehicle Make : Mercedes
5 out of 5
12/24/2015
Service updates were timely and thorough. Outstanding service!
Ernest S.
Vehicle Make : Honda
5 out of 5
12/24/2015
People I related to were friendly and helpful.
James G.
Vehicle Make : Infiniti
3 out of 5
12/24/2015
Ok
Anthony B.
Vehicle Make : Kia
5 out of 5
12/17/2015
Our experience with service king was excellent. Everyone was friendly, professional and the work was done perfectly. Mike was our representative and he was extremely professional and friendly.
Frances B.
Vehicle Make : Acura
2 out of 5
12/15/2015
The estimate to repair my auto was 4 or 5 days and ended up being a month! Amie is wonderful and helpful.l

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