Charles B.
Vehicle Make : Mazda
Your communication every day was fantastic and you all worked very hard to have the car ready in the requested time
Shirley D.
Vehicle Make : Toyota
Excellent service all around
Diane R.
Vehicle Make : Hyundai
Being from out of state the daily text message updates were wonderful as well as follow up from the geico rep. I didn't think a car accident where repairs were needed could have been such a wonderful experience with ABRA. You provide excellent customer service and all your staff was more than friendly. Thanks again????????
Phillip H.
Vehicle Make : GMC
Thanks for the good communication.
Mary D.
Vehicle Make : Honda
It was an awesome experience!! Shaun met me for the adjusting part, then Xhet met me to explain the repairing part, then Shaun took me to the enterprise area to pick up my rental. I received text messages every morning with the progress of my car repair and Chet called every day too. I was beyond empressed!! Shaun and Chet worked so well together and not one thing could be improved upon. Just keep up that great professional and personal touch plan and you will become (if not already) the best car repair service in Charlotte and beyond!! Not to mention the front staff.... Tylisha was so welcoming, pleasant, kind and professional in the best way.... my experience was amazing from the minute I walked in the door. Also, Cara at enterprise was really good too, and she gave me a fully loaded Fors Edge to drive!! I was totally spoiled!! Fantastic experience everybody!!!!! Could not thank you enough!!
****M.
Vehicle Make : Dodge
My ABRA experience was excellent! My truck was repaired and cleaned both inside and out! Almost felt like a new car! Thanks ABRA
Kim M.
Vehicle Make : Hyundai
It was nice being up daily. They got my car back to me early????. Nice people when you walk in.
Ryan C.
Vehicle Make : Toyota
Excellent customer service
**** P.
Vehicle Make : Scion
The geico representative was extremely friendly and helpful. The two women working for enterprise were very nice as well. The repair was extremely fast. My damage was completely taken care of.
John K.
Vehicle Make : Nissan
The car looks terrific. Customer service was outstanding.
Matthew S.
Vehicle Make : Honda
Chet did a great job communicating with me the whole time my car was in the shop. Everyone I met at this location went out of there way to make sure I was happy.
Pamela B.
Vehicle Make : Hyundai
This was my first time with Abra and everyone was very kind to me. Customer service was awesome! I was in and out with no problems! Thanks for everything!!!
Pamela B
Amiah L.
Vehicle Make : Hyundai
I was updating through the whole process!
Gershon S.
Vehicle Make : Toyota
Frank Francis did and awesome job explaining the process and following through on the actual work. You guys run a good business!
Gerald C.
Vehicle Make : Nissan
They always take care you and make sure you are up to speed on everything. Good job!
Carol T.
Vehicle Make : Hyundai
Great experience. Did a great job providing status. Did a great job. Also everyone was nice and friendly. Recommend to all my friends and family. Job well done. Thank you.
Sherry K.
Vehicle Make : Nissan
This is the 2nd time I have used this location for body work and my experiences there have both been positive. The work is excellent and customer service is exceptional. The entire team goes out of their way to make the car repair experience as painless as possible:). Thank you so much.
Brian G.
Vehicle Make : Nissan
Great job...great communication
Michael Y.
Vehicle Make : Kia
I was very impressed with the step by step text on the progress of my car.
Bonnie H.
Vehicle Make : BMW
Great job, friendly , returned the car spotless.
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