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Body Shop

Real Reviews From Verified Customers

Mikey M.
Vehicle Make : Pontiac
5 out of 5
12/24/2014
Sean has great customer service and the front desk staff were inviting and a pleasure to work with.
Jason B.
Vehicle Make : Toyota
4 out of 5
12/24/2014
Very friendly staff and went the extra mile with helping me and the little stuff like vacuuming out my car after washing it. I know it doesn't take long, but the gesture goes a long way.
Mohammad I.
Vehicle Make : Mercedes
5 out of 5
12/21/2014
I am satisfied and thanks to repair it quick.
Sean D.
Vehicle Make : Jeep
5 out of 5
12/20/2014
Great service!
Mary B.
Vehicle Make : Jeep
5 out of 5
12/19/2014
Great job to Shawn and team. I was given daily calls throughout the whole process so I was never left guessing about what was going on and my car was pristine when I picked it up. We won't be using any other body shop in Charlotte from here on out. We will definitely recommend your services to anyone seeking car repair in the future! Thanks again!
Yi-hung C.
Vehicle Make : Toyota
5 out of 5
12/19/2014
Great service, thanks.
Malcolm D.
Vehicle Make : Honda
2 out of 5
12/18/2014
Please don't call me. I will never go back to your body shop. Why don't you read all the negative reviews on the websites. I wish I had read them before I went.
Angela C.
Vehicle Make : Hyundai
5 out of 5
12/15/2014
Great job! Went beyond expectations to get my car back to, if not better than, normal! Thanks again!
Barton J.
Vehicle Make : Honda
5 out of 5
12/15/2014
I was happy with my service and felt that Mitch treated us in a fair and honest manner. Thank you!
Dibiana B.
Vehicle Make : GMC
5 out of 5
12/14/2014
Good
Zondra B.
Vehicle Make : Kia
5 out of 5
12/13/2014
Entire experience was "sweatless"!
Richard G.
Vehicle Make : Nissan
5 out of 5
12/12/2014
Sean was great
Patricia E.
Vehicle Make : Chevrolet
5 out of 5
12/12/2014
Cannot say how wonderful this team was including the Enterprise staff. Made a yucky thing good. Helped when my husband ended up in surgery and where so helpful. Felt like they really cared about the person. I was not just a number to them. Thank you Shawn, Libby and Carmen !!
Jimmie D.
Vehicle Make : BMW
5 out of 5
12/10/2014
I loved the all-in-one convenience of dropping off vehicle and getting a rental at the same location. Employee were very kind!
Heather D.
Vehicle Make : Hyundai
5 out of 5
12/10/2014
Done in 4 days and I loved the staff and text/email updates
Jane C.
Vehicle Make : Mitsubishi
5 out of 5
12/9/2014
"my team" was a pleasure to work with. Very upbeat and pleasant.
Pamela E.
Vehicle Make : Toyota
5 out of 5
12/8/2014
very friendly. quick
Patrice F.
Vehicle Make : Volkswagen
5 out of 5
12/8/2014
I was impressed with how well orchestrated your service was.
Rosilynn N.
Vehicle Make : Mazda
4 out of 5
12/7/2014
From the very first time I arrived at your establishment (Wilbur Auto), I was given personal and considerate service. My service manager, Mitchell Johnston, answered every question. I received daily emails and communicating the progress of my repairs. He answered every question I asked. Even when it was time to pick it up, he continued to address any question or concern I had and made certain I knew that even after I left, I could contact him should there be any other questions or concerns. The workmanship was great. You could not tell that anything had ever happened. My overall experience was wonderful.
Constance A.
Vehicle Make : Toyota
5 out of 5
12/7/2014
Extremely efficient and professional! Would recommend friends! Pleasant experience! Top rating! Many thanks! Constance A

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